Bethany Morrow Fuller
Altoona,PA
Summary
Motivated and detail-oriented Brokerage Account Specialist successful at managing multiple priorities with accuracy. Strong critical thinking skills with a methodical approach. Excellent communication and interpersonal skills with success in building and retaining customer accounts.
Overview
16
16
years of professional experience
Work History
Brokerage Account Specialist
Ward Transport & Logistics
11.2014 - Current
- Generated and maintained successful customer relationships resulting in company growth.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Successfully maintained revenue and income goals to generate department and company growth.
- Successful with taking the lead in initiating new ideas and changes to improve company success.
- Contributed to team objectives in fast-paced environment.
- Negotiated freight rates with local and national freight carriers to secure transportation.
- Developed financial solutions for clients, addressing their unique needs and concerns.
Brokerage Owner & Operator
Bee Happy Brokerage
05.2013 - 11.2014
- Owned and operated a brokerage.
- Serviced and maintained national wholesale accounts for clients.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated and strengthened lasting client relationships using strong communication and negotiation skills.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Director of Sales & Marketing
Better Batter Gluten Free Flour
02.2012 - 05.2013
- Administrative duties.
- Established and managed budget for company advertising and marketing.
- Created national sales, marketing, and promotional program for retail and commercial level sales.
- Analyzed effects of programs on growth of company.
- Managed and administrated broker relationships, opening new wholesale accounts in U.S. and Canada.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Achieved sales goals and service targets by cultivating and securing and maintaining customer relationships.
Editor
Alaska Zine Library
01.2009 - 01.2011
- Reviewed submissions for content, accuracy, and context to the Alaskan market.
- Planned and implemented the content structure and calendar for the magazine.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Ensured standards of quality for publication.
- Supported publication by helping develop layouts and collaborating with production teams.
- Typing skills of 110 words per minute.
Education
Bachelor of Arts - Psychology
University of Alaska Anchorage
Anchorage, AKBachelor of Arts - Psychology
Indiana University of Pennsylvania
Indiana, PASkills
- Account Management
- Business Development
- Client Engagement
- Precision and Accuracy
- Task Prioritization
- Multitasking
- Proactive and Self-Motivated
- Teamwork and Collaboration
- Sales and Marketing
- Microsoft Office Proficiency
Timeline
Brokerage Account Specialist
Ward Transport & Logistics
11.2014 - Current
Brokerage Owner & Operator
Bee Happy Brokerage
05.2013 - 11.2014
Director of Sales & Marketing
Better Batter Gluten Free Flour
02.2012 - 05.2013
Editor
Alaska Zine Library
01.2009 - 01.2011
Bachelor of Arts - Psychology
University of Alaska Anchorage
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
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