Meghan Waechter
St. Petersburg
Summary
Learning and development professional with 8+ years of experience designing, implementing, and evaluating instructor-led, virtual, and digital learning programs in complex, regulated environments. Experienced in curriculum development, LMS administration, learning assessment, stakeholder collaboration, and translating complex information into scalable learning solutions. Skilled in developing instructional materials, technical documentation, learner support resources, and training programs that improve engagement, adoption, and performance across multi-site organizations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training Support Specialist
University of South Florida – Florida SBDC
Tampa, FL
01.2026 - Current
- Support webinar and training operations for a multi-county small business development organization serving thousands of entrepreneurs annually across the Tampa Bay region.
- Coordinate virtual learning sessions through webinar platforms including registration management, learner communication, digital handouts, polling, surveys, and post-session follow-up resources.
- Assist with training administration and learning operations utilizing Salesforce, Blackthorn, Box, and webinar technologies.
- Develop and maintain training-related documentation, communication materials, and learner support resources to improve participant experience and operational consistency.
- Collaborate cross-functionally with consultants, presenters, and internal stakeholders to support digital learning delivery and event execution.
- Provide technical support and troubleshooting assistance for webinar participants and presenters before and during live sessions.
Director of Training and Business Enablement
Planet 13 Holdings Inc.
Tampa, FL
01.2023 - 01.2026
- Partnered with executive, operations, compliance, and HR leaders to identify performance gaps and develop scalable learning solutions aligned with operational and regulatory requirements across 30+ retail locations.
- Designed and delivered instructor-led, virtual, and technology-supported training programs for employees, managers, and senior leadership teams supporting system adoption, operational consistency, and organizational change initiatives.
- Translated complex regulatory, technical, and operational processes into clear instructional materials, digital learning assets, technical documentation, SOPs, and learner support resources.
- Led enterprise LMS implementation (PowerDMS), including digital content organization, training documentation, learner access management, compliance tracking, and user support for 700+ employees.
- Developed job aids, assessments, reinforcement tools, and procedural documentation to support learner engagement, knowledge retention, and operational accuracy.
- Evaluated training effectiveness using adoption metrics, learner feedback, compliance outcomes, and operational performance data to continuously improve learning programs.
- Conducted internal research and benchmarking to support learning strategy, technology adoption, and continuous improvement initiatives.
- Collaborated with cross-functional stakeholders to support rollout of new systems, digital tools, and operational processes through structured learning and communication strategies.
General Manager
Planet 13 Holdings Inc.
Tallahassee, FL
01.2019 - 01.2023
- Led onboarding, operational training, and performance development initiatives for a high-volume team of 100+ employees.
- Facilitated instructor-led technical and leadership training sessions to improve operational execution, communication, and accountability.
- Partnered with training and HR teams to implement standardized onboarding programs, leadership development initiatives, and performance management processes.
- Developed coaching resources, procedural documentation, and learning reinforcement tools supporting employee development and internal mobility.
- Supported multiple employees in advancement into leadership roles through structured coaching and development planning.
- Achieved a 12% reduction in manager turnover through targeted leadership development and employee support initiatives.
Project Manager, Training & Communications
Health Compliance Partners
St. Petersburg, FL
01.2017 - 01.2019
- Partnered with healthcare clients to assess training needs and develop onboarding, compliance, and communication programs aligned with operational and regulatory requirements.
- Created training documentation, learner communication materials, and scalable onboarding resources supporting employee development and operational efficiency.
- Collaborated with subject matter experts and executive stakeholders to ensure training initiatives aligned with compliance standards, learning objectives, and business goals.
- Assisted in development and coordination of learning and communication systems supporting employee engagement and organizational performance.
Education
Bachelor of Science - Family & Child Sciences
Florida State University
Skills
- Instructional Design
- Curriculum Development
- Digital Learning & Educational Technology
- Learning Management Systems (LMS)
- Instructor-Led & Virtual Facilitation (ILT/VILT)
- Learning Assessment & Evaluation
- Adult Learning Principles
- Training Documentation & Job Aids
- Technical & Procedural Training
- Stakeholder & Cross-Functional Collaboration
- Learning Analytics & Adoption Support
- Multimedia Learning Content Development
- Survey & Assessment Tools
- SOP & Process Documentation
- Learning Asset Development
- Webinar & Online Learning Support
Certification
University of South Florida
- ELearning Design & Development Graduate Certificate (Planned Fall 2026 Start)
LinkedIn Learning
- Instructional Design: Adult Learners
- Creating a Leadership Development Program
- Measuring Learning Effectiveness
- Leadership Foundations
- Delivering Engaging Trainings
Langevin Learning Services
- The Successful Training Manager
American Management Association
- Fundamentals of Human Resource Management
Dale Carnegie Training
- Outstanding Customer Service
- Managing Customer Expectations
KnowBe4
- Overcoming Unconscious Bias
Timeline
Training Support Specialist
University of South Florida – Florida SBDC
01.2026 - Current
Director of Training and Business Enablement
Planet 13 Holdings Inc.
01.2023 - 01.2026
General Manager
Planet 13 Holdings Inc.
01.2019 - 01.2023
Project Manager, Training & Communications
Health Compliance Partners
01.2017 - 01.2019
Bachelor of Science - Family & Child Sciences
Florida State University
Systems
- PowerDMS (LMS Administration)
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Monday.com
- Canva
- Prezi
- Salesforce/Blackthorn
- GoToWebinar
- Zoom & Virtual Facilitation Platforms
- Survey & Assessment Tools