Gabrielle Mehren
Rocklin,CA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Bubba's 33
Waco, Texas
07.2023 - 04.2025
- Provided friendly and attentive service to enhance guest dining experiences.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash transactions and processed payments with precision.
- Operated POS terminals to input order s, split bills, and calculate totals.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Guest Sales Associate
European Wax Center
Rocklin, California
12.2022 - 06.2023
- Welcomed guests and ensured a positive first impression.
- Educated clients on services and products offered.
- Scheduled appointments using the booking system efficiently.
- Assisted in inventory management to ensure product availability.
- Handled customer complaints in a courteous and timely manner while following company procedures.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided exceptional customer service to enhance guest experience.
Member Service Representative
Planet Fitness
Rocklin, California
05.2022 - 08.2022
- Processed membership applications and payments efficiently and accurately.
- Educated members on gym policies and available services.
- Resolved member concerns promptly to ensure satisfaction.
- Answered incoming calls regarding membership benefits and services.
- Collected payments, renewed memberships and resolved billing issues.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
Team Member
Jamba
Rocklin, California
04.2020 - 05.2021
- Prepared smoothie ingredients following established recipes and quality standards.
- Served customers efficiently while maintaining a friendly and positive attitude.
- Assisted team members with training on new menu items and procedures.
- Collaborated with team to meet customer demands during peak hours.
- Operated cash registers to process payments from customers.
Education
High School Diploma -
Whitney High School
Rocklin, CA06-2021
Some College (No Degree) - Social Work
Baylor University
Waco, TXSkills
- Customer service
- Order processing
- POS operation
- Cash handling
- Training new staff
- Sales strategies
- Complaint resolution
- Team collaboration
- Problem solving
- Tableside etiquette
- High volume dining
- Food running
- Beverage preparation
- Suggestive selling
Timeline
Server
Bubba's 33
07.2023 - 04.2025
Guest Sales Associate
European Wax Center
12.2022 - 06.2023
Member Service Representative
Planet Fitness
05.2022 - 08.2022
Team Member
Jamba
04.2020 - 05.2021
High School Diploma -
Whitney High School
Some College (No Degree) - Social Work
Baylor University