Nou Yang
Stockton,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Enrollment Processor Advanced
Blueshield of California
Lodi, CA
04.2017 - Current
- Reviewed and verified applications for accuracy and completeness.
- Processed enrollment requests, including data entry into system database.
- Responded to customer inquiries regarding enrollment processes in a timely manner.
- Researched discrepancies between application information and other sources of documentation.
- Provide refresher training and DLP updates to ensure processing accuracy
- Provide support to the team as an Interim Lead
- Provide analysis for Vendors management on complex cases
Schedule Coordinator
Lumina HealthCare
Stockton, CA
04.2016 - 04.2017
- Created, updated, and tracked project plans to ensure all tasks were completed on time.
- Schedule patient dentist appoint in nursing home.
- Handling customer service calls.
- Organize, manage, sort files.
- Assist patients with Medi-cal eligibility.
- Manage and update patient records.
- Daily data entry of patient's information.
- Input billing and statement.
Quality Control Specialist
Mepco Label System
Lodi, CA
06.2010 - 10.2016
- Developed and implemented process control systems to ensure product quality.
- Performed detailed inspections of incoming materials, ensuring they met the required standards.
- Input daily entry on customer's orders.
- Produce label materials for customer.
Education
High School Diploma -
Franklin High School
Stockton06-2008
Some College (No Degree) - Medical Billing And Coding
United Education Institue
Stockton, CASkills
- Application processing
- Document Review
- Deadline Management
- Policy Knowledge
- HMO and PPO knowledge
- Proficiency in Excel
- Bilingual (hmong/english)
- Strong people skills and work well with other
Timeline
Enrollment Processor Advanced
Blueshield of California
04.2017 - Current
Schedule Coordinator
Lumina HealthCare
04.2016 - 04.2017
Quality Control Specialist
Mepco Label System
06.2010 - 10.2016
High School Diploma -
Franklin High School
Some College (No Degree) - Medical Billing And Coding
United Education Institue
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