Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nour Hamed

Alton,IL

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Effective at processing and filling prescriptions under direction of fully qualified professional. Customer service-oriented and well-organized with solid understanding of pharmacy operations and regulations.

Highly skilled Lead Pharmacy Technician with relevant experience in managing pharmacy operations, staff supervision, and prescription processing. Strengths include strong leadership skills, comprehensive knowledge of pharmaceutical terminology and practices, with proven ability to maintain high standards of accuracy and efficiency. Demonstrate a history of making positive impacts at work through the implementation of improved compliance procedures and streamlined workflows for better patient service.

Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.

Overview

3
3
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification

Work History

Licensed lead pharmacy technician

CVS Pharmacy
Bethalto, Illinois
12.2022 - Current
  • Oversaw daily pharmacy operations and workflow management.
  • Assisted pharmacists in preparing and dispensing medications.
  • Trained and mentored new pharmacy technicians on best practices.
  • Managed inventory, ensuring accurate stock levels and timely reordering.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Assisted in the training of new pharmacy technicians and provided feedback on their performance.
  • Ordered supplies and restocked shelves when necessary.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Ensured that all medications were stored properly, following safety protocols.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Monitored staff productivity levels and provided guidance when needed.
  • Interpreted physician's instructions accurately when preparing prescriptions.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Dispensed appropriate medications while adhering to all state laws governing controlled substances
  • Give immunizations for patients

Education

Saint Charles West
Saint Charles , MO

Medical assistance -

Sanford Brown
Saint Charles , MO

Skills

  • Medication dispensing
  • Inventory management
  • Pharmacy software
  • Prescription processing
  • Immunization administration
  • Workflow optimization
  • Staff training
  • Data entry accuracy
  • Time management
  • Team leadership
  • FDA and HIPAA compliance
  • Drug inventory control
  • Insurance billing
  • Drug utilization review

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Certification

  • Pharmacy technician certification
  • CPR certification
  • Immunization certification

Timeline

Licensed lead pharmacy technician

CVS Pharmacy
12.2022 - Current

Saint Charles West

Medical assistance -

Sanford Brown

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