Experienced Pharmacy Technician known for attention to detail and strong customer service skills. Proven ability in inventory management and workflow optimization, ready to support a pharmacy's operational excellence and patient care.
Overview
10
10
years of professional experience
Work History
Licensed Pharmacy Technician
Henry Ford Hospital
Madison Heights, MI
10.2025 - Current
Assisted pharmacists in preparing and dispensing medications accurately.
Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
Managed and optimized prescription order workflows through effective use of pharmacy management software.
Delivered exceptional customer service by addressing inquiries related to medications and prescriptions.
Licensed Pharmacy Technician - Retail
Kroger Pharmacy
Royal Oak, MI
08.2016 - 04.2020
Managed inventories, rotated stocks, removed expired or damaged drug products and resolved discrepancies in drug counts.
Implemented systematic organization and cleanliness protocols for pharmacy shelving and work areas to support effective workflow.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems, and obtain payments.
Oversaw daily operations involving receipt, review, and accurate labeling of over 200 prescriptions to ensure patient safety.