Summary
Overview
Work History
Education
Skills
Timeline
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Charmaine NIxon

Warren,MI

Summary

Experienced Pharmacy Technician known for attention to detail and strong customer service skills. Proven ability in inventory management and workflow optimization, ready to support a pharmacy's operational excellence and patient care.

Overview

10
10
years of professional experience

Work History

Licensed Pharmacy Technician

Henry Ford Hospital
Madison Heights, MI
10.2025 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
  • Managed and optimized prescription order workflows through effective use of pharmacy management software.
  • Delivered exceptional customer service by addressing inquiries related to medications and prescriptions.

Licensed Pharmacy Technician - Retail

Kroger Pharmacy
Royal Oak, MI
08.2016 - 04.2020
  • Managed inventories, rotated stocks, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Implemented systematic organization and cleanliness protocols for pharmacy shelving and work areas to support effective workflow.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems, and obtain payments.
  • Oversaw daily operations involving receipt, review, and accurate labeling of over 200 prescriptions to ensure patient safety.

Education

Licensed Pharmacy Technician - Pharmacy

Pharmacy Technician University
08.2016 - 12.2016

Bachelor of Science - Major in Tourism

Centro Escolar University
Manila, Philippines
03-1998

High School Diploma -

University of Santo Tomas
Manila, Philippines
03-1992

Skills

  • HIPAA compliance
  • Medication packaging
  • Labeling accuracy
  • Medication dispensing
  • Insurance Verification
  • Insurance Billing
  • Team Collaboration
  • Prescription Filling
  • Drug Safety
  • Interpreting and processing medication orders
  • Aseptic technique expertise
  • Medicare and medicaid process
  • Billing support

Timeline

Licensed Pharmacy Technician

Henry Ford Hospital
10.2025 - Current

Licensed Pharmacy Technician - Retail

Kroger Pharmacy
08.2016 - 04.2020

Licensed Pharmacy Technician - Pharmacy

Pharmacy Technician University
08.2016 - 12.2016

Bachelor of Science - Major in Tourism

Centro Escolar University

High School Diploma -

University of Santo Tomas
Charmaine NIxon