Nova Britt
Spokane Valley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Licensed Insurance Agent
SERENITY GROUP INSURANCE
Spokane, WA
09.2013 - Current
- Provide assistances and policy service to clients and Insurance Companies
- Quoted Home Auto and Commercial lines Product
- Responsible for the identification, research and resolution of Insured and underwriting issues
- Consult with Underwriting and Billing Team of several different companies as required to resolve issues that arose between the Insured and the Insurance Company
- Educate the Customer on each type of insurance coverage and make recommendations based on their needs
- Maintain all insurance documents in a confidential way.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
OFFICE ADMIN ASSISTANT
CNA SCHOOLS
Spokane, WA
04.2013 - 08.2013
- Organizing files, drafting messages, and scheduling appointments.
- Helping staff with various tasks.
- Using a computer to create spreadsheets, compose messages, manage databases, and presentations, reports, and documents.
- Overseeing various daily office operations such as handling incoming and outgoing mail and emails and editing documents
- Scheduling meetings and interviews
- Generating reports, managing inventory and performing bookkeeping tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
Licensed Insurance Agent
NORTHTOWN INSURANCE
Spokane, WA
09.2008 - 03.2013
- Provide assistances and policy service to clients and Insurance Companies
- Quoted Home Auto and Commercial lines Product
- Responsible for the identification, research and resolution of Insured and underwriting issues
- Consult with Underwriting and Billing Team of several different companies as required to resolve issues that arose between the Insured and the Insurance Company
- Educate the Customer on each type of insurance coverage and make recommendations based on their needs
- Maintain all insurance documents in a confidential way.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Licensed Insurance Agent
ABC INSURANCE
Spokane Valley, WA
08.2008 - 08.2010
- Provide assistances and policy service to clients and Insurance Companies
- Quoted Home Auto and Commercial lines Product
- Responsible for the identification, research and resolution of Insured and underwriting issues
- Consult with Underwriting and Billing Team of several different companies as required to resolve issues that arose between the Insured and the Insurance Company
- Educate the Customer on each type of insurance coverage and make recommendations based on their needs
- Maintain all insurance documents in a confidential way.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Education
Associate's degree -
SPOKANE COMMUNUNITY COLLEGE
LEWISTON HIGH SCHOOL
06.1984
Skills
- Insurance sales expertise
- Risk Assessment Knowledge
- Insurance product expertise
- Client Relationship Management
- Customer Service
- Licensed Insurance Agent
- Auto insurance
Profile - Name
Nova A Britt
Hobbies and Interests
- CAMPING/ FISHING
- GARDENING
- BOY SCOUTS AND GIRL SCOUTS
- SPENDING TIME OUTDOORS OR WITH FAMILY
Timeline
Licensed Insurance Agent
SERENITY GROUP INSURANCE
09.2013 - Current
OFFICE ADMIN ASSISTANT
CNA SCHOOLS
04.2013 - 08.2013
Licensed Insurance Agent
NORTHTOWN INSURANCE
09.2008 - 03.2013
Licensed Insurance Agent
ABC INSURANCE
08.2008 - 08.2010
Associate's degree -
SPOKANE COMMUNUNITY COLLEGE
LEWISTON HIGH SCHOOL