Nova Turnbull
Clarksville,TN
Summary
Dedicated barista with strong customer service skills, creating welcoming environments and engaging with patrons to enhance their experience.
Hardworking individual that values kindness, authenticity, connection, and honesty above all else.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Barista
Donut X Me/ Atlas Coffee and Co
Clarksville, TN
12.2025 - 07.2026
- Prepared high-quality coffee beverages to meet customer preferences.
- Assisted customers with menu selections and provided product recommendations.
- Described menu items to customers and suggested products based on stated preferences.
- Engaged with customers to create a welcoming environment at Donut X Me.
- Maintained cleanliness and organization of the coffee shop and equipment.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked supplies and ingredients to support daily operations.
Tea Barista
The Mad Herbalist
Clarksville, Tennessee
05.2024 - 03.2025
- Brewed and served a variety of hot and cold beverages to customers in a fast-paced environment.
- Provided excellent customer service by engaging with patrons and answering inquiries.
- Educated customers on menu items and recommended products based on preferences.
- Managed inventory and restocked tea supplies to ensure availability for customers.
- Restocked product displays based on demand and projected sales.
- Utilized POS system to receive and process customer payments.
- Ensured cleanliness and organization of tea bar area to enhance customer experience.
Education
Certified Peer Recovery Training - Mental Health
TN Dept. of Mental Health & Substance Abuse Serv.
Nashville, TN03-2026
High School Diploma -
Macon County High School
Lafayette05-2015
English Language and Literature
Western Kentucky University
Bowling Green, KYSkills
- Point of sale operation
- Customer service
- Customer engagement
- Fast-paced service
- Attention to detail
- Effective communication
- Written communication
- Adaptive and creative
- Decision-making
- Stress management
- Team player
- Active listener
- Friendly and outgoing
Certification
- Certified Peer Recovery Specialist Training, Tennessee Dept. of Mental Health and Substance Abuse Services, 03/06/2026
Timeline
Barista
Donut X Me/ Atlas Coffee and Co
12.2025 - 07.2026
Tea Barista
The Mad Herbalist
05.2024 - 03.2025
Certified Peer Recovery Training - Mental Health
TN Dept. of Mental Health & Substance Abuse Serv.
High School Diploma -
Macon County High School
English Language and Literature
Western Kentucky University