Novalee Stalcup
Murphy,NC
Summary
Proven to excel in high-volume environments, I leveraged strong multitasking and customer service skills at Chevelles 66 to significantly enhance guest experiences and exceed sales goals. Adept at handling difficult customers with a calm demeanor, my engaging personality cultivated loyal regulars, demonstrating a commitment to outstanding service and teamwork. Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
Overview
4
4
years of professional experience
Work History
Bartender
Chevelles 66
Murphy NC
05.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal regulars by engaging in conversation frequently.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Server
Chevelles 66
Murphy NC
05.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Some College (No Degree) - Human Biology
North Carolina State University
Raleigh NCCommunications
Tri-County Community College
Murphy NCSkills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Outgoing Personality
- Engaging personality
- Handling Difficult Customers
- Service-oriented mindset
- Calm and Composed
- Engaging Customers
Timeline
Bartender
Chevelles 66
05.2020 - Current
Server
Chevelles 66
05.2020 - Current
Some College (No Degree) - Human Biology
North Carolina State University
Communications
Tri-County Community College