Dynamic leader with a proven track record at Tyche Petroleum INC, excelling in staff management and customer relationship management. Demonstrated ability to enhance customer satisfaction and team productivity through effective conflict resolution and strategic planning. Skilled in mentoring teams to exceed performance goals, fostering both professional growth and high-quality service delivery.
Hi, I’m
Novareet Gill
Lakeland,FL
Summary
Overview
4
years of professional experience
1
Certification
Work History
Tyche Petroleum INC
Manager
07.2023 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Corner Store Brandon INC
Manger
02.2021 - 08.2023
Job overview
- Maintained open lines of communication, leading to improved customer satisfaction.
- Boosted operational performance by meticulously overseeing day-to-day operations and coaching team members.
- Listened to employee concerns and identified common solutions.
Education
Panjab University Chandigard , India
from Arts
06.2005
University Overview
NIIT 2008
GNIIT (software engineering) from NEW Delhi
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Staff management
- Staff training and development
- Customer relationship management (CRM)
- Shift scheduling
- Conflict resolution
- Strategic planning
- Relationship building
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Food Protection Manager Certification (2022-2027)
Timeline
Manager
Tyche Petroleum INC
07.2023 - Current
Manger
Corner Store Brandon INC
02.2021 - 08.2023
Panjab University
from Arts
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