Novel Mattis
Physical Security Professional
Tampa,Florida
Summary
Accomplished Corporate Security Manager with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results, I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Well-known within the industry for collaborative approach and commitment to excellence.
Overview
32
32
years of professional experience
Work History
Enterprise Healthcare Director- HCA Healthcare -FL Region
ALLIED UNIVERSAL SECURITY SERVICES
07.2023 - Current
- Accountable for managing security service delivery for HCA Healthcare East, North, and West FL Division security services at more than 100 locations, including acute care hospitals with Level III NICU's, PICU's, Heart and Vascular Centers, Trauma Care, and Behavioral Health
- Free Standing 24/7 Emergency Departments, Business and Supply Chain facilities, encompassing more than 20,000 HPW
Enterprise Accounts Portfolio Manager - HCA Healthcare -West FL Division
ALLIED UNIVERSAL SECURITY SERVICES
05.2018 - 07.2023
- Accountable for operational management of security service delivery for HCA West FL Division security services at 32 locations, including acute care hospitals with Level III NICU's, PICU's, Heart and Vascular Centers, Trauma Care, Behavioral Health
- Free Standing 24/7 Emergency Departments, Business and Supply Chain facilities
- Responsible for recruiting and hiring staff that meet or exceed HCA credentialing requirements, maintaining regulatory compliance outlined by the client, ACHA, CMS, The Joint Commission, Florida Department of Agriculture (Guard Licensing)
- Accountable for operational budget with an average weekly/bi-weekly $1.4M of accounts receivable and collections, weekly client metric reporting, client relations, cost proposal development
National Account Portfolio Manager - JM Family Enterprises
ALLIED UNIVERSAL SECURITY SERVICES
04.2017 - 05.2018
- Managed JM Family Enterprises (Toyota) South FL automobile distribution security services contract
- More than 124 active security employees covering 4,961 operational hours across 12 locations in AL, FL, GA, and MO, including access control and patrol services at its corporate campus in Deerfield Beach FL
- Security Operations Center monitoring, lobby security, dealership security, and private residence
- Accountable for operational budget, key performance requirements and service delivery
National Account Portfolio Manager - Aetna, Inc.
ALLIED BARTON SECURITY SERVICES, INC
01.2012 - 04.2017
- Managed Aetna's national security services contract, including operational and financial oversight, budget reconciliation, monthly and quarterly key performance reporting, service delivery metrics, development and support of Corporate Security strategic plans
- Responsible for $6M plus contract, which includes 164 guarding personnel assigned to 28 job locations across the US, multiple security and executive vehicles and inventory
- Successfully lead a team of managers through a client acquisition project and security services migration of 13 locations; hired, trained and staffed all locations within 30 days of contract migration
Operations Manager (Security Systems) - Aetna, Inc.
ALLIED BARTON SECURITY SERVICES, INC
03.2008 - 01.2012
- Co-Managed Aetna's national security services during interim service transition, including operational and financial oversight, budget reconciliation, monthly and quarterly key performance reporting, development and support of Corporate Security strategic plans
- Conduct audit review of policies, procedures, and standards, developing and providing supporting artifacts and documents for Government Services business implementation relating to compliance of the Department of Defense Non-Appropriated Funds and TRICARE business compliance standards
- Managing Aetna's Global Access Control, Alarm, CCTV and Communications Systems to include research, corrective action and performance metric management, Policies, Procedures, Standards & Guidelines, Parking Controls, Access Identification Badge Program, and Auditing to ensure Corporate, HIPAA, Sarbanes Oxley & SAS-70 security compliance
- Perform security assessments to identify actual and potential security threat
- Develop and implement sound cost effective measures to protect against identified vulnerability
Assistant Director of Public Safety- Berklee College of Music
LONGWOOD SECURITY SERVICES
08.2006 - 03.2008
- Managing all Berklee College of Music Alarm, CCTV, Key Control, Radio System, & Physical Control Programs for multi-faceted buildings campus wide
- Manage and implement control for overall security systems Expense and Capital budgets
- Managing security systems design and installation projects consisting of renovations, hardware and software upgrade and new Real Estate acquisition refit in excess of $250K, ensuring on time and on budget deliverables
- Served as Primary Vendor Interface for all aspects of Access Control, CCTV, Radio (2-way), and Intercom Systems
- Established and provided oversight of Security Service Maintenance Contract compliance under $30K annually
- Development of physical security systems hardware installation Standards and Guidelines
- Ensured compliance with all ADA and NFPA state and local regulations
- Develop and implement training and review standards, ensuring process improvements and customer satisfaction
Command Center Supervisor - Aetna, Inc.
DAY & ZIMMERMANN, LLC
02.2006 - 08.2006
- Monitored all security and life safety systems for corporate headquarters and field office locations
- Dispatched security and emergency personnel to facilities related emergencies
- Controlled corporate-wide PeopleSoft Incident Investigations
Access Control Manager/Account Executive
SECURITAS SECURITY SYSTEMS
01.2005 - 09.2005
- Market and sell security systems to corporate accounts
Access Control Supervisor - IR/ETC (Contracted)
AETNA
04.2004 - 12.2004
- Retained management position (detailed below) when Aetna outsourced the Corporate Security Department
- Served as Primary Vendor Interface for all aspects of Access Control Systems
- Provided technical guidance to all Aetna locations and systems
Access Control Administrator - Aetna, Inc.
AETNA
01.2000 - 01.2004
- Supervised the activities of 100+ Security Controllers, Officers, and Coordinators with overall responsibility for the consistent, effective implementation of security policies, procedures and standards at Aetna facilities nationwide
- Participated in the development and enforcement of access control standards and related Aetna Access Identification Standards
- Ensured compliance with all HIPAA, Sarbanes-Oxley and NFPA state and local regulations
- Established ongoing database maintenance of the Corporate Access Control system
- Identified 278 restricted area codes
- Modified and updated 505 clearances and time specifications
- Structured 1096 doors and associated groups to standard naming conventions
- Managed security upgrade projects at locations in ten states across the nation: Los Angeles, CA; Seattle, WA; Southfield, MI; Portland, OR; Tulsa, OK; Las Vegas, NV; Houston, TX; Richfield, OH; Fort Wayne, IN; and Kansas City, MO
- Conducting field office site assessments to ensure safety and security integrity and compliance to Corporate Security Standards; develop business case to mitigate deficiency and bring into standard compliance
Security Officer/Security Controller/Security Specialist
AETNA Life & Casualty
01.1993 - 01.2000
- Rapidly promoted through several levels of responsibility
- Initially hired through a temporary agency
- Hired as a Security Officer after three months
- Monitored facilities; responded to security breaches; investigated incidents; wrote reports
- Promoted to Security Controller (1997) and again to Security Specialist (2000)
- As Security Controller, monitored all security and life safety systems for corporate headquarters
- Supervised up to 12 Security Officers at three sites
- Scheduled coverage and support during events
- Dispatched security and emergency personnel to facilities related emergencies
- Controlled corporate-wide PeopleSoft Incident Investigations
- Provided executive support during shareholder and annual meetings
Education
Bachelor of Arts - Mass Communications
Southern Connecticut State University
New Haven, CTSkills
- State-of-the-art knowledge of the operational, policy, procedural, technological and managerial aspects of security management Skills include: strategic technology planning; customizing technology to specific site needs; staff recruitment/selection/training/management/evaluation; vendor relations; and project management Outstanding communication and motivational skills Extensive experience serving the needs of executive level management
- Business Planning
- Staff Management
- Staff Development
- Budget Control
- Operations Management
- Crisis Management
- Hiring and Retention
- Charismatic Leader
- Verbal and written communication
- Rules and regulations
- Strategies and goals
Career Overview
Background consists of more than twenty years of consistent excellence in visible, progressively responsible positions in security and security management with a Fortune 500 corporation and a world renowned college public safety department. National & International multi-site responsibility.
Timeline
Enterprise Healthcare Director- HCA Healthcare -FL Region
ALLIED UNIVERSAL SECURITY SERVICES
07.2023 - Current
Enterprise Accounts Portfolio Manager - HCA Healthcare -West FL Division
ALLIED UNIVERSAL SECURITY SERVICES
05.2018 - 07.2023
National Account Portfolio Manager - JM Family Enterprises
ALLIED UNIVERSAL SECURITY SERVICES
04.2017 - 05.2018
National Account Portfolio Manager - Aetna, Inc.
ALLIED BARTON SECURITY SERVICES, INC
01.2012 - 04.2017
Operations Manager (Security Systems) - Aetna, Inc.
ALLIED BARTON SECURITY SERVICES, INC
03.2008 - 01.2012
Assistant Director of Public Safety- Berklee College of Music
LONGWOOD SECURITY SERVICES
08.2006 - 03.2008
Command Center Supervisor - Aetna, Inc.
DAY & ZIMMERMANN, LLC
02.2006 - 08.2006
Access Control Manager/Account Executive
SECURITAS SECURITY SYSTEMS
01.2005 - 09.2005
Access Control Supervisor - IR/ETC (Contracted)
AETNA
04.2004 - 12.2004
Access Control Administrator - Aetna, Inc.
AETNA
01.2000 - 01.2004
Security Officer/Security Controller/Security Specialist
AETNA Life & Casualty
01.1993 - 01.2000
Bachelor of Arts - Mass Communications
Southern Connecticut State University
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