Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Work Availability
Work Preference
Timeline
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November Pfeil

November Pfeil

Raleigh,NC

Summary

Experienced Legal Assistant with a strong drive and focus on immigration law. Demonstrates effective multitasking and task prioritization, resulting in timely case filings and informed decision-making. Committed to optimizing processes to foster growth within the field of immigration law.

Overview

12
12
years of professional experience

Work History

Practice Assistant 1

Ogletree Deakins
05.2022 - Current
  • Managed accounts and records of clients, observing confidentiality, and extreme discretion.
  • Communicated pertinent information to clients via phone and email.
  • Assisted attorneys with organizing documents for case assignment.
  • Communicated with clients to schedule appointments and discuss progress of cases.

Client Intake Specialist

Ogletree Deakins
03.2021 - 05.2022
  • Collected, recorded, and processed client information.
  • Maintained accurate and up-to-date client records.
  • Wrapped legal documents for attorneys to review.

Data Clerk

Ogletree Deakins
03.2020 - 03.2021
  • Organized and maintained designated areas for various notices.
  • Scanned documents and saved in database to keep records of essential information.
  • Verified data files prior to entry to maintain high data accuracy.
  • Followed data entry protocols, rules and regulations.

Shift Supervisor

Starbucks
11.2019 - 02.2020
  • Delegated tasks to partners.
  • Managed various cash operations at throughout the day.
  • Handled customer complaints in a professional manner.
  • Maintained inventory.
  • Maintained a 'third place' environment for all customers.

Shift Supervisor

Starbucks
08.2019 - 11.2019
  • Delegated tasks to partners.
  • Managed various cash operations at throughout the day.
  • Handled customer complaints in a professional manner.
  • Maintained inventory.
  • Maintained a 'third place' environment for all customers.

Shift Supervisor

Starbucks
02.2018 - 08.2019
  • Delegated tasks to partners.
  • Managed various cash operations at throughout the day.
  • Handled customer complaints in a professional manner.
  • Maintained inventory.
  • Maintained a 'third place' environment for all customers.

Barista

Starbucks
04.2016 - 02.2018
  • Ensured quality customer service at all times.
  • Maintained a clean work environment.
  • Provided excellent beverage quality to all customers.

Cashier; Replenishment

Michaels
08.2013 - 08.2016
  • Provided excellent customer service.
  • Maintained a clean, organized workspace.
  • Ensured items were being stocked properly and in their designated place.

Education

Associates - Art

Wake Technical Community College
Raleigh, NC
12.2016

Skills

  • Proficient in legal immigration terms
  • Case management support
  • Workflow optimization
  • Proficient in client interactions
  • Experienced with MS Office applications
  • Versatile
  • Open to skill development

Accomplishments

  • Promoted to Legal Assistant after 14 months of client intake.
  • Assisted multiple client transitions from prior firms.

Awards

  • Partner of the Quarter (Starbucks)
  • Loss Prevention Hero (Michaels)
  • Associate of the Month (Michaels)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leave

Timeline

Practice Assistant 1

Ogletree Deakins
05.2022 - Current

Client Intake Specialist

Ogletree Deakins
03.2021 - 05.2022

Data Clerk

Ogletree Deakins
03.2020 - 03.2021

Shift Supervisor

Starbucks
11.2019 - 02.2020

Shift Supervisor

Starbucks
08.2019 - 11.2019

Shift Supervisor

Starbucks
02.2018 - 08.2019

Barista

Starbucks
04.2016 - 02.2018

Cashier; Replenishment

Michaels
08.2013 - 08.2016

Associates - Art

Wake Technical Community College
November Pfeil