Novera Rashid Khan
New York
Summary
Professional with experience in delivering exceptional guest service in fast-paced environment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.
Overview
2
2
years of professional experience
Work History
Pastry Chef and Customer Service Representative
Aux Merveilleux De Fred
06.2024 - Current
- Assisted customers daily, providing friendly, knowledgeable service and personalized recommendations.
- Managed cash register, processed transactions accurately, and handled customer inquiries efficiently.
- Maintained a clean, organized, and safe work environment, following all food safety guidelines.
- Collaborated with team members to ensure smooth operations during high-volume periods.
- Ensured compliance with health regulations regarding storage temperatures, labeling and portion control.
- Identified opportunities for process improvement in order to increase efficiency in the kitchen.
- Inspected deliveries upon arrival for quality assurance before accepting goods into inventory.
- Operated Square POS System for sales and transactions
- Collaborated with team to maintain kitchen cleanliness and organization.
- Adhered to food safety regulations, maintaining high standards for hygiene and sanitation.
Education
Certification in Esthetics -
Atelier Esthetique Institute of Esthetics
New York, NY, US11-2026
Skills
- Professional Phone Etiquette
- Fast Learner & Adaptable
- Strong Verbal and Written Communication
- Time Management & Multitasking
- Team Collaboration
- Excellent Customer Service & Interpersonal Skills
- Conflict Resolution & Problem-Solving
- Ingredient knowledge
- Presentation management
Timeline
Pastry Chef and Customer Service Representative
Aux Merveilleux De Fred
06.2024 - Current
Certification in Esthetics -
Atelier Esthetique Institute of Esthetics