Katelynn Carter

Answered multi-line phones to provide timely assistance to customers

• Addressed customer concerns with professionalism to ensure satisfaction
• Enter and update customer information in the computer system
• Coordinated communication between technicians and office staff to support operations
• Schedule appointments and manage daily calendar
• Maintained organized records and paperwork to support effective operations
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• Provided supervision and daily care for two children with special needs
• Facilitated daily routines, meals, and activities to promote engagement and well-being
• Utilized patience and clear communication to support children's behavioral needs and enhance their comfort
• Ensured a safe environment at all times
• Followed parent instructions and schedules carefully
• Fostered positive, trusting relationships with both children to encourage emotional security

• Led and assisted with daily resident activities and events
• Facilitated activities for residents to enhance comfort and engagement
• Dedicated one-on-one time with residents to foster companionship and connection
• Communicated respectfully with elderly residents
• Collaborated with staff to ensure resident safety and well-being
• Ensured clean and organized activity area to promote safety and enjoyment

• Greeted customers and guided them through ordering process to enhance overall dining experience
• Provided friendly customer service while swiftly resolving minor concerns to improve customer satisfaction
• Prepared made-to-order meals according to customer requests
• Maintained cleanliness and sanitation of food preparation areas to ensure food safety standards
• Operated register and handled cash/card payments
• Worked efficiently in a fast-paced environment