Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Receptionist
Novia Cunningham

Novia Cunningham

Conyers,GA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Dominos Pizza Inc.
05.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Seasonal Poll Worker

Dekalb County Voter Registration And Elections
05.2022 - Current
  • Worked 5 Elections to date
  • Greeted guests in with friendliness and professionalism.
  • Addressed voter questions and concerns.
  • Prepared, cleaned and maintained polling stations.
  • Opened and closed polling booths.
  • Posted signs, instructions and statutory notices for incoming voters to see.
  • Attended appropriate training sessions and information briefings.
  • Maintained ballot secrecy and confidentiality.
  • Checked addresses, IDs and registration cards.
  • Worked well in a team setting, providing support and guidance.

Seasonal Youth Camp Counselor

Camp Swamp
10.2022 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Implemented rules and regulations to enforce discipline and compliance.

Education

High School Diploma -

Small Miracles Homeschool
Conyers, GA
05.2023

Skills

  • Customer Service
  • Complaint Resolution
  • Call Management
  • Store Maintenance
  • Consultative Sales
  • Product Knowledge
  • Food Handling
  • Sanitation
  • Cash Register Operation
  • Strong Work Ethic
  • Quick Learner
  • Flexibility
  • Patience and Tolerance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceFlexible work hours

Timeline

Customer Service Representative

Dominos Pizza Inc.
05.2023 - Current

Seasonal Youth Camp Counselor

Camp Swamp
10.2022 - Current

Seasonal Poll Worker

Dekalb County Voter Registration And Elections
05.2022 - Current

High School Diploma -

Small Miracles Homeschool

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Novia Cunningham