Nozha AbuDaff
Medical Advance Treatment
2
Languages
2027
years of professional experience
Results-driven Call Centre Representative with a Bachelor’s degree in Marketing. Expertise in troubleshooting and resolving customer issues to enhance satisfaction and loyalty. Experienced in executing marketing strategies across digital, social media, and traditional channels, including direct mail and event coordination. Skilled in maintaining professionalism and efficiency in high-pressure environments.
Work History
Medical Representative – Dental Material
3 Years 9 Months- Promoted and presented dental materials to clinics and healthcare professionals, enhancing product awareness and adoption.
- Built relationships with healthcare professionals to promote product benefits and support prescribing decisions
- Managed territory visits to maintain consistent coverage and follow up on customer needs
- Monitored product performance and gathered client feedback to inform product improvements and support customer satisfaction.
- Coordinate with purchasing departments to ensure seamless supply and delivery processes.
- Recorded sales activities, visit outcomes, and market feedback in CRM systems
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Office Manager
- Supervised and coordinated administrative personnel, including receptionists, administrative assistants, and data entry clerks, to ensure efficient office operations.
- Oversaw day-to-day office operations, maintained office equipment and supplies, and organized work environment to support team productivity.
- Scheduled and coordinated meetings, appointments, and events for real estate agents and brokers, managing calendars to optimize time management.
Sales Representative
- Sold products and services by presenting compelling arguments to prospective customers.
- Identified and pursued opportunities to upsell products during customer interactions.
- Maintained positive business relationships, contributing to customer retention and future sales.
Data entry and reception
- Achieved daily file processing targets while supporting monthly team objectives.
- Communicated with clients via email, database messages, and phone to ensure efficient information flow.
- Handled incoming calls to ensure effective communication. and directs callers to the appropriate department.
Education
Bachelor’s - Marketing
Skills
Sales
Relationship management
Performance monitoring
Fulfillment coordination
Communication
Writing Skills
Customer service
Creative Thinking
Customer service
Office administration
Inventory management
Territory management
Languages
English
Arabic
Personal Information
Timeline
Medical Representative – Dental Material
Medical Advance Treatment
01.2023 - CurrentRead More
Office Manager
Reemaz Rose Real Estate
2022 - 2023Read More
Sales Representative
Zero Size Gym
2019 - 2022Read More
Data entry and reception
House Of Life
2016 - 2019Read More
University of Petra
Bachelor’s from Marketing
Read More