Nozomi Killion
Oklahoma City,OK
Summary
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
19
19
years of professional experience
Work History
Personal Shopper
Walmart
Oklahoma City, OK
07.2025 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Personal Shopper
Shipt
Oklahoma City
08.2015 - Current
- Curated personalized shopping experiences based on customer preferences and needs.
- Navigated store layouts efficiently to optimize product selection and delivery timelines.
- Communicated effectively with customers to confirm orders and provide updates on deliveries.
- Adapted to changing inventory levels, ensuring availability of requested items for clients.
- Resolved customer inquiries promptly, maintaining high standards of service excellence.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Date Entry
Ebara
Yokohama, Japan
01.2012 - 12.2012
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Currency Exchange Associate
Travelex Japan
Haneda Airport, Japan
06.2010 - 12.2011
- Coordinated international transactions, managing currency exchange and transfer risks.
- Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
- Handled currency exchange requests efficiently, ensuring guests had access to local currencies while visiting ports of call.
Import/export Clerk, Teller
Mizuho Bank
Tokyo, Japan
04.2007 - 03.2009
- Resolved customer issues promptly, demonstrating strong problem-solving skills and maintaining positive relationships.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Processed customer transactions accurately and efficiently, ensuring optimal service delivery.
Education
Nihon University
Tokyo, Japan Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Verifying order accuracy
- Accurate money handling
- Shopping management
- Delivery organization
- Delivery procedures
Timeline
Personal Shopper
Walmart
07.2025 - Current
Personal Shopper
Shipt
08.2015 - Current
Date Entry
Ebara
01.2012 - 12.2012
Currency Exchange Associate
Travelex Japan
06.2010 - 12.2011
Import/export Clerk, Teller
Mizuho Bank
04.2007 - 03.2009
Nihon University