Ntandoyenkosi Mabhena
Certified Nursing Assistant
Bulawayo ,Bulawayo
Summary
Driven and compassionate professional with extensive experience in cosmetology and healthcare, notably with Premier Service Medical Investments. Excelled in enhancing client and patient satisfaction through expert care and personalized services. Skilled in makeup artistry and recording vital signs, alongside exceptional social skills, significantly improved health outcomes and service quality. Achieved a notable increase in client retention and patient engagement.
Overview
1
1
year of professional experience
Work History
Cosmetologist
Self Employed
08.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients and handled payments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Nursing Assistant
Premier Service Medical Investments
10.2023 - 01.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Education
Certificate - Nursing Assistance
Centre For Occupational Health And Safety
Bulawayo,Zimbabwe10.2023
Ordinary Level - 5 'o' Level
Northlea High School
Bulawayo ,Zimbabwe12.2019
Skills
- Social skills
- Recording vital signs
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Relationship Building
- Reflective listening
- Makeup artistry
- Waxing treatments
- Sanitation maintenance
- Issue Resolution
- Light Housekeeping
- Preparing meals
- Feeding Assistance
- Compassionate caregiver
- Recording vital signs
Accomplishments
- Assisted with the training and supervising of new CNAs , fostering a culture of teamwork and continuous improvement.
- Contributed to maintaining a zero infection rate sustainment within acre unit .
- Supervised team of Number staff members
Languages
English
Advanced (C1)
Ndebele
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Nursing Assistant
Premier Service Medical Investments
10.2023 - 01.2024
Cosmetologist
Self Employed
08.2023 - Current
Certificate - Nursing Assistance
Centre For Occupational Health And Safety
Ordinary Level - 5 'o' Level
Northlea High School
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