N'Tyra Snead
Delmar,DE
Summary
Dedicated professional with a strong background in customer service. Provides exceptional support and resolves issues effectively, ensuring high client satisfaction. Committed to fostering positive team collaboration and enhancing service delivery.
Overview
4
4
years of professional experience
Work History
Customer Service
Wawa
Delmar, DE
09.2024 - 11.2025
- Provided exceptional customer service, resolving concerns promptly and maintaining client satisfaction.
- Supported sales initiatives by providing excellent customer service training sessions.
- Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Increased repeat business with exceptional customer service and friendly interactions.
- Drove excellence in customer service while overseeing department functions.
- Developed loyal customer base by providing excellent customer service.
Cleaner
Merry Maids
Dagsboro, DE
06.2024 - 09.2024
- Maintained cleanliness and organization in residential properties, ensuring high standards of hygiene.
- Utilized cleaning equipment and chemicals effectively to enhance efficiency and safety.
- Performed detailed cleaning tasks, including dusting, vacuuming, and sanitizing surfaces.
- Assisted in training new staff on cleaning procedures and operational best practices.
- Developed customized cleaning plans based on client preferences and property requirements.
- Collaborated with team members to optimize workflow and improve service delivery.
- Monitored inventory of cleaning supplies, ensuring availability for uninterrupted service.
- Provided exceptional customer service, addressing client concerns promptly to ensure satisfaction.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cashier
Walmart
Salisbury, MD
05.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Trained new cashiers on register operation and customer service standards.
- Assisted customers with product inquiries and returns, ensuring satisfaction.
- Collaborated with team members to optimize checkout flow during peak hours.
- Implemented strategies to reduce wait times, enhancing overall shopping experience.
- Monitored inventory levels at checkout area, facilitating restocking as needed.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Delmar High School
Delmar, DE06.2022
Skills
- Delivers exceptional customer service
- Customer service leadership
- Customer service understanding
- Fast food customer service
- Customer service best practices
- Customer service skills
- Excellent customer service
- Friendly customer service
Timeline
Customer Service
Wawa
09.2024 - 11.2025
Cleaner
Merry Maids
06.2024 - 09.2024
Cashier
Walmart
05.2022 - 09.2023
High School Diploma -
Delmar High School