Nu Ho
Middletown
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Office Administrative Assistant
Number One Investment and Design Consulting JSC
12.2015 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Sever/Waitress/Busser/Bartender at Coffee Shop
Milano Cafe
04.2016 - 05.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Accountant
Saigon Office Supplies
06.2010 - 06.2011
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
Education
Associate of Arts - Accounting
Nguyen Tat Thanh University
Ho Chi Minh City, Vietnam06-2013
Skills
- Billing and invoicing
- File organization
- Document scanning
- Telephone reception
- Word processing
- Office supply management
- Reception management
Languages
English
Professional Working
Vietnamese
Full Professional
Timeline
Sever/Waitress/Busser/Bartender at Coffee Shop
Milano Cafe
04.2016 - 05.2017
Office Administrative Assistant
Number One Investment and Design Consulting JSC
12.2015 - 06.2020
Accountant
Saigon Office Supplies
06.2010 - 06.2011
Associate of Arts - Accounting
Nguyen Tat Thanh University
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