To continue and contribute my varied experience to the community, and the send time my economy grow
Nubia Banguera
Customer Service
Miami,FL
Summary
Passionate nonprofit professional with years of international experience in community outreach, education and partnership development. Skilled in designing and implementing inclusive program that empower diverse community. Seeking to leverage my expertise in cross- cultural. Proven achiever with a strong background in office administration and customer service, notably at taxes attendant, solution of the paper and date entries company program.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Program Support Assistant
Art Foundation for People With Disabilities Inc.-
07.2024 - Current
- Streamlined data collection processes for performance metrics analysis, enabling more informed decision-making on continuous improvement efforts.
Tax Preparer and Marketing Represent
HR & Block- Company
10.2013 - 04.2022
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
Customer Service Representative
Nutrivita Suplementos
08.2020 - 01.2022
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
President of Non-profit
Fundacion Femenina Perlas Del Pacifico.
07.2000 - 02.2004
- Passionate nonprofit professional with years of international experience in community outrreach, education and partnership.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Supported project management team for optimal performance.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Education
Associate of Science - Social Work
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR 05.2001 -
Associate of Arts - Accounting
The English Center - Miami-Dade County Public Schools
Miami, FL 05.2001 -
Skills
Customer Service
Additional Information
References
Available upon request.
Certification
CAP -C certificated Administrative Professional Training
Interests
Timeline
Program Support Assistant
Art Foundation for People With Disabilities Inc.-
07.2024 - Current
Customer Service Representative
Nutrivita Suplementos
08.2020 - 01.2022
Tax Preparer and Marketing Represent
HR & Block- Company
10.2013 - 04.2022
Associate of Science - Social Work
Sistema Universitario Ana G Mendez - Universidad Del Turabo
05.2001 -
Associate of Arts - Accounting
The English Center - Miami-Dade County Public Schools
05.2001 -
President of Non-profit
Fundacion Femenina Perlas Del Pacifico.
07.2000 - 02.2004
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