Nubia Rodriguez
Santa Fe,NM
Summary
Experienced Medical Assistant with 19 years in clinical environments, specializing in immunizations, patient care, and workflow optimization. Known for improving clinic efficiency and ensuring compliance with healthcare standards, contributing to better patient outcomes.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
Presbyterian Medical Center
11.2021 - Current
- Experience in both eClinical Works and EPIC EHR software
- Experienced in both children and adult immunizations and vaccinations
- NMSIIS coordinator for VFC program
- Facilitated triage operations to ensure timely resolution of critical incidents.
- Coordinated patient appointments and follow-ups to enhance patient care continuity.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Collaborated with healthcare providers to ensure thorough patient assessments and effective clinical interventions.
- Facilitated patient scheduling and appointment coordination to improve overall clinic workflow.
- Administered medications and executed basic laboratory tests to maintain compliance with healthcare standards.
- Delivered effective training sessions for patients on health maintenance and disease prevention strategies, fostering informed health choices.
- Maintained accurate medical records and managed electronic health record systems efficiently.
- Delivered comprehensive training to new staff to enhance understanding of administrative processes and clinical best practices.
- Analyzed existing workflows and introduced improvements that significantly reduced patient wait times and optimized operational processes.
- Ensured optimal functionality and cleanliness of exam rooms and medical equipment to support patient care.
- Facilitated accurate collection of client medical histories, medication information, symptoms, and allergies, enhancing patient assessment processes.
- Maintained accurate and organized medical records through systematic filing, organizing, and scanning of documents.
- Monitored and maintained a sterile clinical environment through compliance with infection control measures and effective biohazardous waste management.
- Facilitated enhanced clinic efficiency through direct assistance to physicians during routine procedures and diagnostic tests.
- Coordinated patient referrals to ensure access to specialized care and support comprehensive management of health plans.
- Facilitated improved patient interactions by coordinating appointments and systematically organizing medical documentation.
- Educated patients on preventative measures, treatment plans, and follow-up care to enhance health outcomes.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Prepared lab specimens for diagnostic evaluation.
- Streamlined interdepartmental coordination to establish effective EHR workflows, improving access for both existing and new patients.
Medical Assistant
La Familia Health
07.2014 - 11.2021
- Assisted providers with patient examinations and procedures to ensure efficient workflow.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Administered medications and vaccinations as per physician directives, ensuring compliance with protocols.
- Educated patients on treatment plans and preventive care measures, fostering informed decision-making.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Implemented quality control measures for blood collection equipment, ensuring reliability and precision.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted OBGYN provider in managing patient consultations and coordinating treatment plans.
Medical Assistant
Molina Healthcare
2013 - 2014
- Facilitated provider support through efficient patient intake care and documentation management.
- Facilitated lab procedures and coordinated patient interactions.
- Assisted patients in urgent care settings by providing timely support and care. Collaborated with healthcare teams to facilitate patient treatment and ensure smooth operations. Maintained accurate patient records to support effective care delivery.
Medical Assistant
Christus Health
2010 - 2013
- Engaged in cross-specialty initiatives, enhancing patient outcomes in pediatrics, geriatrics, and women's health.
Medical Assistant
Concentra Urgent Care
2007 - 2009
- Administered drug screenings and breath alcohol testing, contributing to a secure and responsible work environment.
- Assisted with occupational health exams and documentation
- Achieved high patient satisfaction ratings through effective management of urgent care services. Enhanced operational efficiency by streamlining patient intake processes. Fostered a collaborative environment that improved team performance and patient outcomes.
Education
High School Diploma -
Capital High School
Santa Fe, NMOngoing - Bachelor's in Nursing
Santa Fe Community College
Santa Fe, Nm12-2029
Skills
- Phlebotomy
- Specimens collection and processing
- EMR/EHR Documentation
- HIPAA Compliance
- Bilingual: English & Spanish
- Clinical documentation
- Clinical Workflow Efficiency
- Infection Control & Patient Safety
- Patient Triage & Intake
- Patient-focused care
Languages
Spanish
English
Timeline
Medical Assistant
Presbyterian Medical Center
11.2021 - Current
Medical Assistant
La Familia Health
07.2014 - 11.2021
Medical Assistant
Molina Healthcare
2013 - 2014
Medical Assistant
Christus Health
2010 - 2013
Medical Assistant
Concentra Urgent Care
2007 - 2009
High School Diploma -
Capital High School
Ongoing - Bachelor's in Nursing
Santa Fe Community College