Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Nubia S. Mena-Bernal

Everett,MA

Summary

Professional medical technologist with substantial experience in clinical laboratory operations and diagnostics. Adept at performing complex laboratory tests, maintaining lab equipment, and ensuring accuracy in test results. Strong emphasis on team collaboration and adaptability in dynamic environments, with focus on achieving measurable results. Skilled in using advanced laboratory technology and adhering to stringent safety and quality standards.

Healthcare professional prepared with extensive laboratory experience and history of accurate diagnostic testing. Proven ability to contribute to team goals and adapt to dynamic environments. Skilled in clinical analysis and quality assurance, consistently reliable under pressure.

Overview

1
1
Certification
47
47
years of professional experience

Work History

Medical Technologist with Team Leadership

Boston Children’s Hospital
Boston
01.1980 - Current
  • Lead a team of medical technologists in the parasitology/ Microbiology and Virology lab, ensuring that all tests are performed accurately and efficiently
  • Maintain the laboratory's equipment to ensure that it is in good working condition
  • Implement and maintain Quality Control and Quality Assurance programs
  • Train new employees, Infectious Disease Fellows, in Ova and parasite and Laboratory procedures and safety protocols
  • Collaborate with physicians and other healthcare professionals to provide accurate test results and patient care
  • Communicate with patients and their families, providing test results and answering any questions they may have.
  • Performed a wide range of parasitology tests, including microscopy, serology, and PCR
  • Maintained laboratory equipment and performed Quality Control and Quality Assurance procedures

Phlebotomist

Spaulding Rehabilitation Hospital
Boston, Mass.
01.1990 - 01.1996
  • Collected blood samples from patients using various techniques
  • Maintained equipment and supplies for phlebotomy procedures
  • Followed infection control and safety protocols
  • Assisted the laboratory team in other tasks as needed

Mobile Specimen and Vital Sign Technician

LabCorp
Canton, Massachusetts
01.1986 - 01.1987
  • Collect and process mobile specimens, including blood and urine samples, as well as vital signs such as blood pressure and pulse
  • Utilize medical equipment such as centrifuges and glucometers to process samples
  • Communicate with patients and healthcare professionals to ensure proper collection and processing of samples
  • Performed EKG testing on patients
  • Operated EKG equipment

Ambulatory Insurance Claims Laboratory Technician

Labcorp
Canton, Mass.
01.1985 - 01.1987
  • Designed and conducted presentation and attended meetings for various target audiences.
  • Moved relationships through the enrollment pipeline, identifying potential prospects screening leads to ensure eligibility requirements, setting appointments, explaining the program and completing enrollments applications for the state Medicaid program.
  • Schedule, coordinated and participated in educational, outreach and enrollment fairs.
  • Health insurance-based technologist with over 2 years of experience in mobile specimen and vital sign collection, as well as EKG testing.
  • Skilled in the use of various medical equipment and technology and experienced in working with patients and healthcare professionals.

Spanish Immigration Research Phone Interviewer

Harvard University
Cambridge, Ma
01.1982 - 01.1984
  • Interviewed Spanish speaking Individuals regarding their needs and life conditions as immigrants in the United States.
  • Evaluated Medical Insurance needs and living conditions.
  • Successfully evaluated the healthcare needs of potential members, answer questions about the products, and match consumers to the idea plan that meets the consumer’s needs.
  • Provided accurate and thorough information on benefits, eligibility.
  • Achieve high levels of enrollments goals, and growth targets by building and maintaining a journal of business through effective inbound and outbound lead management and consistent client follow up.
  • Guided individuals based on needs and eligibility through the insurance process.
  • Excited Completion of economics Research Project assignment.

Education

Bachelor of Arts - Public Health Management

Southern New Hampshire University
Manchester, NH
01-2022

AHIP - Health Insurance

National Insurance Agency
Burlington, MA
07-2026

National Insurance Producer - Health Insurance

National Producer Agency
Burlington, MA
10-2024

Parasitology Workshop -

Northeast Branch American Society Microbiology
03-2017

PublicHealth Parasitology Workshop - Parasitology training

CDC Infectious Disease
Atlanta, Georgia
04-2016

Associates - Liberal Arts-General Studies

Bunker Hill Community College
Boston, Massachusetts
01-2011

Associates - Medical Laboratory Technician

Bunker Hill Community College
Boston, Massachusetts
01-2010

Skills

  • Telephone interviewing expertise
  • Data entry proficiency
  • Effective team leadership
  • Effective patient communication
  • Data interpretation
  • Effective communication skills
  • Medical technology proficiency
  • Mobile specimen collection
  • Electrocardiogram testing
  • Effective healthcare communication
  • Proficient in various parasitology tests
  • Experience in laboratory management and quality control
  • Experience with laboratory equipment maintenance and troubleshooting
  • Experimental procedures and data analysis
  • Vital signs assessment
  • Quality assurance

Affiliations

American Society for Clinical Laboratory Science

Certification

  • OSHA Bloodborne Pathogens certification
  • Clinical American Pathologist
  • Northeast Branch Clinical Microbiology
  • CDC Infectious Disease Atlanta, Georgia
  • AHIP 2024 Medicare+ Fraud, Waste and Abuse.

Timeline

Phlebotomist

Spaulding Rehabilitation Hospital
01.1990 - 01.1996

Mobile Specimen and Vital Sign Technician

LabCorp
01.1986 - 01.1987

Ambulatory Insurance Claims Laboratory Technician

Labcorp
01.1985 - 01.1987

Spanish Immigration Research Phone Interviewer

Harvard University
01.1982 - 01.1984

Medical Technologist with Team Leadership

Boston Children’s Hospital
01.1980 - Current

Associates - Medical Laboratory Technician

Bunker Hill Community College

Associates - Liberal Arts-General Studies

Bunker Hill Community College

Bachelor of Arts - Public Health Management

Southern New Hampshire University

AHIP - Health Insurance

National Insurance Agency

National Insurance Producer - Health Insurance

National Producer Agency

Parasitology Workshop -

Northeast Branch American Society Microbiology

PublicHealth Parasitology Workshop - Parasitology training

CDC Infectious Disease

Similar Profiles

  • ALEXANDRA GORDO SILVAALEXANDRA GORDO SILVA

    Insurance Agent at Bankers Life InsuranceInsurance Agent at Bankers Life Insurance

  • Derrick JohnsonDerrick Johnson

    Leadership Team Member at MilitaryLeadership Team Member at Military

  • HEATHER PETTITHEATHER PETTIT

    <ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company

  • Maria IreguiMaria Iregui

    Medical Technologist, Microbiology at Hematooncologos, Cali, ColombiaMedical Technologist, Microbiology at Hematooncologos, Cali, Colombia

CREATE PROFILE