Nubia Zamora
Palm Springs,CA
Summary
Well-rounded Waitress / Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Reliable
with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Bartender / Waitress
Andreas Hotel And Spa
Palm Springs, California
12.2023 - Current
- Prepared and served a variety of beverages to guests at the hotel bar.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged with guests to create a welcoming atmosphere and enhance their experience.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waitress
Sherman's Palm Springs
Palm Springs, California
12.2021 - 01.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Took accurate food and drink orders from guests at tables.
- Delivered food and beverages promptly to enhance guest experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
Waitress
The Jacalope Ranch
Palm Springs, CA
01.2022 - 10.2024
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served alcoholic beverages responsibly in accordance with state laws.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Bussed tables as needed during peak hours.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Real Estate License - Real Estate
College of The Desert
Palm Desert, CA 12.2023 - 12.2025
Skills
- Cocktail list development
- Highly reliable
- Memory retention
- Outgoing personality
- ABC regulations
- ABC standards
- Strong multitasking
- Health codes compliance
References
References available upon request.
Timeline
Bartender / Waitress
Andreas Hotel And Spa
12.2023 - Current
Real Estate License - Real Estate
College of The Desert
12.2023 - 12.2025
Waitress
The Jacalope Ranch
01.2022 - 10.2024
Waitress
Sherman's Palm Springs
12.2021 - 01.2025