NUJHAI KARRIEM
Burien,WA
Summary
Results-driven Optical Sales Associate with expertise in eyewear selection and customer relationship management. Skilled in sales, customer service, and appointment scheduling, with a proven track record of meeting sales goals. Experienced in fast-paced retail environments, demonstrating strong teamwork and time management. Committed to delivering valuable product knowledge and fostering lasting customer relationships.
Overview
6
6
years of professional experience
Work History
Optical Sales Associate
America’s Best
09.2025 - 06.2026
- Guided customers in selecting optimal frames, lenses, and coatings tailored to vision needs and budget, enhancing overall shopping experience.
- Delivered exceptional customer service while accurately maintaining records and efficiently processing sales transactions.
- Coordinated appointment scheduling and addressed customer inquiries by phone, ensuring seamless communication and service delivery.
- Prepared patients for eye examinations by reviewing medical history and verifying insurance coverage.
Optical Sales Associate
Vista Optical
Seattle, WA
11.2022 - 04.2023
- Assisted customers in selecting eyeglasses, contact lenses, and frames tailored to their vision needs and lifestyle preferences.
- Measured and fitted customers for eyeglasses.
- Processed sales, completed paperwork, and dispensed finished eyewear.
- Explained lens options, coatings, and pricing.
- Cultivated strong customer relationships through tailored service and relevant product recommendations.
- Enhanced visual appeal of displays to attract customer interest. to maintain an attractive sales floor.
Crew Member
Wendy's
Seattle, WA
05.2022 - 10.2022
- Greeted customers, took orders, and processed payments to enhance customer experience.
- Prepared food according to company quality and safety standards.
- Monitored food and equipment temperatures to ensure food safety.
- Maintained clean and organized work environment to support food safety and operational efficiency.
- Maintained cleanliness in dining and kitchen areas.
- Collaborated with team members to streamline service and improve customer satisfaction.
Barista
Fred Meyer Starbucks
11.2021 - 04.2022
- Customized coffee and tea beverages for customers
- Prepare hot and cold pastries/food items
- Trained new employees, in the espresso machines and the coffee grinder
- Maintained stock levels and cleanliness in department to enhance customer experience
- Processed gift card activations and retail item sales for seamless transactions
- Managed cash transport and bank deposits to ensure financial accuracy
Barista
Safeway
09.2021 - 04.2022
- Utilized espresso machines, coffee brewers, blenders, and POS systems to ensure efficient service.
- Crafted customized coffee beverages and food items to enhance customer experience.
- Processed customer transactions accurately.
- Ensured cleanliness and organized supplies to maintain operational efficiency throughout each shift.
Crew Member
Safeway Deli
Renton, WA
08.2021 - 09.2021
- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Served food, prepared ingredients, and processed customer transactions using scales and slicing machine to ensure quality service.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to streamline kitchen operations and enhance service speed.
- Weighed items, printed pricing codes, and stocked inventory to maintain product availability. Would help train employees.
- Ensured accurate cash handling by counting till and delivering funds to the manager.
- Trained new crew members on food preparation techniques and company policies to facilitate onboarding and enhance team cohesion.
Cashier
Chipotle
Renton, WA
10.2020 - 08.2021
- Processed customer transactions efficiently using point-of-sale (POS) system.
- Processed customer orders, prepared meals, and handled payments to ensure customer satisfaction.
- Provided exceptional customer service in fast-paced environment, addressing inquiries and resolving complaints efficiently.
- Resolved customer inquiries and complaints promptly, contributing to positive dining experiences.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to improve workflow during peak hours, enhancing service speed.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Ensured compliance with health and safety standards while handling food and beverages.
- Ensured a hygienic environment for customers and staff. in dining and kitchen areas.
Education
High School Diploma -
Renton High School
Renton, WA06-2018
Skills
- Optical Sales
- Eyewear Fitting
- Customer Service
- Retail Sales
- Point-of-Sale (POS) Systems
- Insurance Verification
- Inventory Management
- Cash Handling
- Sales Presentation
- Customer Engagement
- Product Knowledge
- Sales Reporting
- Appointment Scheduling
- Time Management
- Teamwork
- Conflict resolution
- Visual Merchandising
- Communication
- Customer advocacy
Timeline
Optical Sales Associate
America’s Best
09.2025 - 06.2026
Optical Sales Associate
Vista Optical
11.2022 - 04.2023
Crew Member
Wendy's
05.2022 - 10.2022
Barista
Fred Meyer Starbucks
11.2021 - 04.2022
Barista
Safeway
09.2021 - 04.2022
Crew Member
Safeway Deli
08.2021 - 09.2021
Cashier
Chipotle
10.2020 - 08.2021
High School Diploma -
Renton High School