Penney Croke
Mountain Top,PA
Summary
Organized and dependable candidate successful at managing multiple priorities, time management and problem-solving skills.. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
CGO Coordinator
Weis Markets, Inc.
Mountain Top, PA
01.2024 - Current
- Maintain integrity of CGO (Computer Generating Ordering) system throughout entire store
- Balance-on-hand and Out-of-Stock issue investigation and resolution
- Work cooperatively and maintain open line of communication with applicable departments in store including Store Management team, Department Managers, and Night Crew
- Work with Regional CGO analyst to resolve issues and concerns regarding out-of-stock- conditions
- Review of salvage and transfer processes to assure accurate balance on hand
- Understand and utilize all required applications and current technology as relates to CGO Operations
- Understand and stay current with new and current technology.
Price Accuracy Coordinator
Weis Markets, Inc.
Mountain Top, PA
01.2022 - 01.2024
- Ensures pricing integrity by correcting or reporting omissions, errors or any inconsistencies in timely manner
- Oversees weekly price changes and pricing throughout store to maintain gross profit margins
- Adheres to company and state pricing regulations
- Performs shelf tag maintenance as required according to established calendars and deadlines
- Activates pricing batch work via computer at correct times
- Communicates effectively with other departments as needed to provide updates or changes to pricing.
Operating Room Scheduler
Geisinger Wyoming Valley Medical Center
Wilkes-Barre, PA
5 2021 - 1 2022
- Mange individual providers and department's surgery schedules
- Obtain pertinent patient information, communicate with providers to assure that patient needs are met
- Monitor use of operating rooms within department to ensure optimal use, notifying department physicians of open time/rooms for elective scheduling of cases
- Organize and assist in preparation of documents needed for initiation, monitoring, internal and external auditing, and study close-out visits for brain tumor research
- Collect, process, and deliver tissue samples from OR to lab.
- Managed daily OR schedules, ensuring optimal utilization of operating rooms and staff
- Arranged pre-operative and post-operative appointments for surgical patients
Patient Access Representative
Geisinger Wyoming Valley Medical Center
Wilkes Barre, PA
01.2021 - 05.2021
- Collect and enter patient demographic and insurance information into computer database to establish patient's medical record in compliance with HIPAA (Health Insurance Portability and Accountability Act) privacy rule standards
- Identify insurance payment sources and listed payers in proper sequence to establish chain of payment
- Perform patient scheduling and registration functions to serve as initial contact point for medical office visits
- Receive patient deductibles and co-pay amounts
- Facilitate communication between patients and various departments and staff.
- Maintained accurate patient records, contributing to well-organized database for seamless information access across departments
Beer Café Lead
Weis Markets, Inc
Mountain Top, PA
06.2019 - 1 2021
- Verifies all deliveries against invoices
- Contacts vendors as needed to request product or service to meet customer demands
- Inspects all products and supplies upon delivery
- Perform shelf tag and signage maintenance as required according to established calendars and deadlines
- Schedule all department associates and determine work assignments to effectively utilize their skills and abilities
- Regularly conducts on-the-job training efforts for department
- Maintain Owner/Operator and Server/Seller certifications through RAMP (Responsible Alcohol Management Program) training as approved by the PLCB (Pennsylvania Liquor Control Board).
Weis Associate
Weis Markets, Inc
Mountain Top, PA
02.2014 - 06.2019
- Produce Associate (June 2018 - June 2019) Checks and verifies all department deliveries and invoices to ensure accurate billing. Oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory. Manage inventory levels and reviews orders to ensure product quantities meet customer demand. Keep department well stocked and appealing to meet customer demands. Ensure merchandise is in saleable condition which requires rotating stock to ensure freshness.
- Bakery Associate (May 2017 - June 2018) Assist with production of breads, pastries and other baked goods to sell. Create cakes, pastries and other baked goods for sale in service cases. Trim, cut, and decorate cakes and other bakery products using specific designs or by creating custom designs. Take customer orders over the phone or in person at the store.
- Deli Associate (September 2016 - May 2017) Operate slicing equipment to provide meats and cheeses based on customer preferences. Prepare ready-to-eat foods. Prepare platters of sliced meats, cheeses, and vegetables trays.
- Service Desk Associate (September 2015 - September 2016) Complete lottery, bill pay, and Western Union transactions while adhering to company and legal regulations. Perform refunds or exchanges. Communicates pricing, quality, and other concerns to appropriate managers/associates. Complete necessary logs for store compliance policies.
- Front End Associate (January 2014 - September 2015) Direct the flow of customers through the Front End. Ensure sufficient checkouts are open to efficiently assist customers. Enforce security and cash control procedures to identify and prevent losses. Assist in training/retraining of front-end associates to ensure high levels of productivity speed, accuracy, and courtesy to customers. Operate scanning equipment and cash register. Properly and efficiently bag merchandise. Maintain accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected.
Education
Some College (No Degree) - Accounting
Greenfield Community College
Greenfield, MA 01.1994 - 05.1996
Some College (No Degree) - Computer Programming
Ocean County Community College
Toms River, NJ 01.1992 - 12.1993
High School Diploma -
Southern Regional High School
Manahawkin, NJ 09.1983 - 06.1987
Skills
Scheduling Coordination
undefinedTimeline
CGO Coordinator
Weis Markets, Inc.
01.2024 - Current
Price Accuracy Coordinator
Weis Markets, Inc.
01.2022 - 01.2024
Patient Access Representative
Geisinger Wyoming Valley Medical Center
01.2021 - 05.2021
Beer Café Lead
Weis Markets, Inc
06.2019 - 1 2021
Weis Associate
Weis Markets, Inc
02.2014 - 06.2019
Some College (No Degree) - Accounting
Greenfield Community College
01.1994 - 05.1996
Some College (No Degree) - Computer Programming
Ocean County Community College
01.1992 - 12.1993
High School Diploma -
Southern Regional High School
09.1983 - 06.1987
Operating Room Scheduler
Geisinger Wyoming Valley Medical Center
5 2021 - 1 2022