Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Nuna Endale Zergaw

Brookings,SD

Summary

Proven Food Server and Barista with a track record of enhancing customer satisfaction at Sodexo Food Service and Revocup Coffee. Skilled in cash handling and conflict resolution, fostering positive customer relationships and maintaining health code compliance. Demonstrated ability to adapt, leading to a significant improvement in team morale and customer loyalty.

Overview

1
1
year of professional experience

Work History

Food Server

Sodexo Food Service
02.2024 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.

Barista

Revocup Coffee
05.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science - Nursing

South Dakota State University
Brookings, SD
12.2028

Skills

  • Cash Handling
  • Food handling
  • Professional Attitude
  • Order Taking
  • Coffee making
  • Conflict Resolution
  • Health Code Compliance
  • Adaptable and Flexible

Hobbies

In my free time I enjoy being outside and I like having  people around and communicating it might go from the silliest of things to serious conversations but if I am alone I prefer reading and knowing about new stuff.

Timeline

Barista

Revocup Coffee
05.2024 - 08.2024

Food Server

Sodexo Food Service
02.2024 - Current

Bachelor of Science - Nursing

South Dakota State University

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Nuna Endale Zergaw