Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nupur  Sharma

Nupur Sharma

Riverview,FL

Summary

Customer-focused hospitality professional with experience in fine dining, cashiering, hosting, serving, barista work, and customer service. Skilled in creating positive guest experiences, handling fast-paced environments, managing customer needs, and supporting business growth through social media engagement. Strong communication skills with the ability to work well independently and as part of a team

Overview

10
10
years of professional experience

Work History

Server at Fine Dine

Kashi
New York, NY
08.2025 - 02.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently to ensure timely delivery.
  • Collaborated with kitchen staff to maintain menu accuracy and presentation standards.
  • Processed payments accurately and maintained responsibility for cash and customer transactions.
  • Maintained a clean, organized, and inviting dining environment while following restaurant standards.
  • Demonstrated knowledge of Indian cuisine and culture to provide guests with an authentic and memorable dining experience.
  • Worked efficiently during busy service periods while maintaining a positive attitude and strong work ethic.
  • Assisted in training new servers on restaurant procedures and service expectations.

Social Media Manager/barista

Cafe Joah
New York, NY
05.2025 - 11.2025
  • Developed engaging content strategies to enhance brand visibility across digital platforms.
  • Managed daily social media interactions, fostering community engagement and loyalty.
  • Analyzed performance metrics to optimize content effectiveness and audience reach.
  • Collaborated with cross-functional teams to align marketing campaigns with social media initiatives.
  • Trained and worked as a barista as well whenever it was necessary for me to step in on those duties

Kitchen/cashier

Panera Bread
Charlotte
12.2023 - 02.2025

Operated cash register and processed transactions efficiently

Prepared and served beverages to customers

Maintained cleanliness and organization of dining area

Ensured customer satisfaction by addressing concerns and resolving complaints

Demonstrated strong multitasking skills to handle various responsibilities at once

  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with menu selections and special requests to enhance satisfaction.
  • Maintained cleanliness and organization of dining and service areas to promote a welcoming environment.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.

Social Media Influencer/manager

Self Employed Web
Los Angeles, CA
01.2019 - 01.2024

I worked for TikTok for many years as a social media influencer with over 4.4 million followers, as well as a social media

manager for many brands/companies helping them achieve their desiered goals. I enjoy psychology, so I tend to know

how a human brain works, which helped me create successful relatable content for myself and other individual. I like to

take care of people beyond than just Physicalities, I like to take care of their emotions, I will make sure people left better

than how they came in. I have a big smile on all the time and love bringing positive energy in order to transfer than on to

every one I come in contact with.

Collaborated with brands/companies to achieve desired goals

Implemented strategies to engage and grow audience

Created and curated content to drive engagementAnalyzed data to optimize performance

Maintained positive and energetic presence online and

Server/hostess

Chauppati
Charlotte
08.2016 - 09.2018

I started off my first job experience at a family owned Indian restaurant as a server/ hostess/ cashier. It was a very

beautiful experience for my teenage self, with some of the best people to work with, and the food was just a plus! They

had a lot of positive google reviews at the time mentioning my work ethic and my friendles. Being an Indian myself, it

was even more easy to get along with all the new customers, as well as the regulars.

Offered strong customer service skills, keeping customers satisfied and increasing sales annually

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the

office and equipment

Skil

Education

High School Diploma -

Ardrey Kell High School
Charlotte Nc
06.2018

Skills

PROFESSIONAL SKILLS

Hospitality & Service

Fine Dining Service

Guest Relations

Customer Experience Management

Upselling & Menu Recommendations

Front-of-House Operations

Complaint Resolution

Restaurant Operations

POS Systems

Cash Handling

Order Management

Food & Beverage Service

Opening & Closing Procedures

Team Collaboration

Personal Strengths

Strong Communication Skills

Professional Presentation

Attention to Detail

Time Management

Multitasking

Problem Solving

Adaptability

Positive Attitude

Languages

Hindi, Punjabi, Urdu, English
Native or Bilingual

Timeline

Server at Fine Dine

Kashi
08.2025 - 02.2026

Social Media Manager/barista

Cafe Joah
05.2025 - 11.2025

Kitchen/cashier

Panera Bread
12.2023 - 02.2025

Social Media Influencer/manager

Self Employed Web
01.2019 - 01.2024

Server/hostess

Chauppati
08.2016 - 09.2018

High School Diploma -

Ardrey Kell High School