Summary
Overview
Work History
Education
Skills
Leadershipandhonors
Timeline
Generic

Nur Azizah

Milwaukee,WI

Summary

Professional linguistics expert with strong credentials in medical translation. Skilled in accurately converting complex medical terminology between languages while maintaining context and tone. Exceptional ability to collaborate effectively with healthcare professionals and deliver high-quality results. Adaptable and reliable, ensuring seamless communication in dynamic environments.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

MCHC
09.2024 - Current
  • Company Overview: Muslim Community Health Center - Milwaukee, WI
  • Burmese Languages Interpreter between patients and provider
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Used Epic Ochin to check-in, check out, schedule appointments, and maintain patients information.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Manage a high volume of phone calls, handling 30 to 40 inquiries daily from patients and other offices, while ensuring a welcoming and professional tone
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Processed payments using cash and credit cards, Took copayments maintaining accurate records of transactions.

Tax Preparer

LADDER UP
01.2024 - 04.2024
  • Company Overview: Chicago, IL
  • Assisted senior tax preparers in collecting client information and documentation necessary for tax return preparation
  • Conducted tax research and analysis to ensure compliance with current tax laws and regulations
  • Prepared individual tax returns under supervision, gaining practical experience with tax software and established procedures
  • Communicated with clients to clarify tax-related inquiries and provide guidance throughout the filing process
  • Collaborated with team members to streamline workflows and enhance efficiency in tax preparation procedures

Cashier, Self Checkout Assistant

JEWEL OSCO
09.2021 - 03.2022
  • Company Overview: Chicago, IL
  • Conducted daily transactions at the cashier desk, addressing customer inquiries and ensuring a positive shopping experience
  • Assisted customers in the self-checkout lane, providing support as needed, and maintained a clean and sanitized environment after each use

Education

A.A. - Liberal Arts

ARRUPE COLLEGE OF LOYOLA UNIVERSITY
Chicago, IL
08.2024

Skills

  • Customer service
  • Document filing
  • Multitasking and organization
  • Problem-solving
  • Attention to detail
  • Punctual and hardworking

    Tools:

  • Google Suite
  • Microsoft Office
  • Cursa health
  • Epic Ochin

Leadershipandhonors

  • Student Member, Student Voice Council, 2021 - 2022, Senior member of high school program that led multiple projects that supported climate and culture improvements in the school.
  • Student Member, Sojo (Social Justice), 2021 - 2022, Participated in high school program that supported social justice movements and spread awareness to student body and Chicagoland area.
  • Tutor, Refugee One After School Matters (ASM), 2021 - 2022, Selected to participate in after-school program to provide academic support and guidance to refugee students.

Timeline

Patient Service Representative

MCHC
09.2024 - Current

Tax Preparer

LADDER UP
01.2024 - 04.2024

Cashier, Self Checkout Assistant

JEWEL OSCO
09.2021 - 03.2022

A.A. - Liberal Arts

ARRUPE COLLEGE OF LOYOLA UNIVERSITY

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Nur Azizah