Nurah Aliimatafitafi
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vendor Returns & Stow
12.2023 - Current
- Led cross-functional teams of up to 128 associates, consistently achieving 95–100% efficiency and exceeding productivity targets by 115%
- Directed ILS processors to complete 65K units at a rate of 400 UPH; led Stow team of 15 associates to process 32K units at 180 UPH
- Streamlined return and stow workflows, reducing processing time by 75% and training time by 40%
- Trained 15–25 new hires on safety and standard work; implemented procedures reducing damages by 65% and achieving 99.8% inventory accuracy
- Developed cross-functional training programs and standardized documentation to enhance department efficiency
Shipping Clerk PA
Outbound Dock
09.2023 - 12.2023
- Supervised 35 associates across multiple shifts
- Optimized loading procedures reducing truck turnaround time
- Coordinated cross-departmental communications during peak season.
- Reduced shipping errors by implementing a thorough quality control system for outgoing daily loads for sellable and unsellable.
- Coordinated with outbound staff to ensure timely load fulfillment and delivery.
- Improved shipping efficiency by streamlining palletizing and labeling processes.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
Process Assistant
Amazon Resale
07.2021 - 10.2023
- Directed team of 72 associates in processing returned merchandise
- Implemented inventory management system improving accuracy by 95%
- Achieved zero safety incidents over 10-month period
- Streamlined resale process improving throughput by 85%
- Worked well in a team setting, providing support and guidance.
- Enhanced team productivity by providing on-the-job training to coworkers, resulting in reduced errors.
- Oversaw daily operations within the warehouse, ensuring timely completion of tasks and optimal resource allocation.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH08-2028
Skills
- Strategic Team Management
- Performance Optimization
- Change Implementation
- Cross-functional Coordination
- Process Improvement
- Quality Control Systems
Leadership
Operations
- Safety Protocol Development
- Workflow Optimization
- Microsoft Office Suite (Advanced)
- Data Analysis & Reporting
- System Documentation
- Digital Project Management
Technical
Accomplishments
- Successfully managed combined team of 293 associates across departments
- Achieved consistent 95-100% efficiency rates across all managed areas
- Lead successful audit preparations with perfect scores
- Implemented data-driven solutions improving overall operational efficiency
- Completed problem solve & add-ins trailers
Certification
Office Management - Smart Horizon Career 2024
Personal Trainer - ISSA Fitness Program 2022
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Spanish
Elementary
Timeline
Vendor Returns & Stow
12.2023 - Current
Shipping Clerk PA
Outbound Dock
09.2023 - 12.2023
Process Assistant
Amazon Resale
07.2021 - 10.2023
Bachelor of Science - Computer Science
Southern New Hampshire University