Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nurah Aliimatafitafi

Overview

4
4
years of professional experience
1
1
Certification

Work History

Vendor Returns & Stow
12.2023 - Current
  • Led cross-functional teams of up to 128 associates, consistently achieving 95–100% efficiency and exceeding productivity targets by 115%
  • Directed ILS processors to complete 65K units at a rate of 400 UPH; led Stow team of 15 associates to process 32K units at 180 UPH
  • Streamlined return and stow workflows, reducing processing time by 75% and training time by 40%
  • Trained 15–25 new hires on safety and standard work; implemented procedures reducing damages by 65% and achieving 99.8% inventory accuracy
  • Developed cross-functional training programs and standardized documentation to enhance department efficiency

Shipping Clerk PA

Outbound Dock
09.2023 - 12.2023
  • Supervised 35 associates across multiple shifts
  • Optimized loading procedures reducing truck turnaround time
  • Coordinated cross-departmental communications during peak season.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing daily loads for sellable and unsellable.
  • Coordinated with outbound staff to ensure timely load fulfillment and delivery.
  • Improved shipping efficiency by streamlining palletizing and labeling processes.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.

Process Assistant

Amazon Resale
07.2021 - 10.2023
  • Directed team of 72 associates in processing returned merchandise
  • Implemented inventory management system improving accuracy by 95%
  • Achieved zero safety incidents over 10-month period
  • Streamlined resale process improving throughput by 85%
  • Worked well in a team setting, providing support and guidance.
  • Enhanced team productivity by providing on-the-job training to coworkers, resulting in reduced errors.
  • Oversaw daily operations within the warehouse, ensuring timely completion of tasks and optimal resource allocation.
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
08-2028

Skills

    Leadership

  • Strategic Team Management
  • Performance Optimization
  • Change Implementation
  • Cross-functional Coordination

    • Operations

  • Process Improvement
  • Quality Control Systems
  • Safety Protocol Development
  • Workflow Optimization

    • Technical

  • Microsoft Office Suite (Advanced)
  • Data Analysis & Reporting
  • System Documentation
  • Digital Project Management

Accomplishments

  • Successfully managed combined team of 293 associates across departments
  • Achieved consistent 95-100% efficiency rates across all managed areas
  • Lead successful audit preparations with perfect scores
  • Implemented data-driven solutions improving overall operational efficiency
  • Completed problem solve & add-ins trailers

Certification

Office Management - Smart Horizon Career 2024

Personal Trainer - ISSA Fitness Program 2022

Languages

English
Native or Bilingual
Samoan
Native or Bilingual
Spanish
Elementary

Timeline

Vendor Returns & Stow
12.2023 - Current

Shipping Clerk PA

Outbound Dock
09.2023 - 12.2023

Process Assistant

Amazon Resale
07.2021 - 10.2023

Bachelor of Science - Computer Science

Southern New Hampshire University

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Nurah Aliimatafitafi