Nurai Zhakypbaeva
Chicago,USA
Summary
Detail-oriented Executive Assistant with expertise in scheduling, payroll, and team leadership. Proven ability to streamline operations and enhance efficiency, ready to drive impactful solutions in administrative support.
Overview
9
9
years of professional experience
Work History
Executive Assistant
Printers Row Dental Studio
Chicago, Illinois
09.2024 - Current
- Provided primary administrative support to the dentist, overseeing daily office operations and managing key office responsibilities.
- Manage HR, payroll, onboarding, and PTO administration, supporting a growing dental team.
- Support billing, insurance documentation, and financial filing, creating trackers to streamline workflows.
- Improve office efficiency by developing organizational systems.
- Lead administrative projects and process improvements, proactively identifying operational gaps and solutions.
- Support marketing initiatives, including email campaigns, event promotions, and social media content.
- Maintained confidential files and ensured document accuracy and security.
- Coordinated meeting and work schedules for staff teams and executives.
Dinner Server/Cocktail Waitress
Hide+Seek
Chicago
09.2023 - 09.2024
- Streamlined processes, enhancing efficiency
- Made a significant impact by increasing sales and customer satisfaction
- Provided exceptional customer service, ensuring guest satisfaction and resolving any issues or concerns
- Maintained cleanliness and organization of server area, including restocking supplies and cleaning surfaces
- Processed payments accurately and efficiently, handling cash and credit transactions
- Trained new servers on restaurant policies and customer service standards.
Event Coordinator
Freelance
Chicago, Illinois
01.2023 - 09.2023
- Managed check-in operations for general guests, ensuring smooth and efficient entry.
- Coordinated VIP tables, seating, and guest services to deliver a high-quality event experience.
- Acted as a primary point of contact for attendees, resolving inquiries and issues promptly.
- Supported overall event flow and logistics, contributing to seamless operations during high-traffic periods.
Accountant & Safety Manager
MVA Trucking Inc
Wheeling, IL
05.2022 - 01.2023
- Complete daily cash functions like account tracking, payroll and wage allocations, budgeting, creating invoices and banking reconciliations
- Enter data and create reports
- Support monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Ensure the company meets USDOT regulations
- Communicate with dispatchers to deliver the best service
Real Estate Assistant
John Willis Realty Group
Chicago
08.2020 - 05.2022
- Streamlined property viewing by efficiently scheduling appointments
- Managed administrative tasks ensuring smooth office operations
- Maintained comprehensive property listings tailored to diverse needs and budgets
- Organized open houses and property showings for potential buyers.
- Assisted in preparing marketing materials for property promotions and sales.
Assistant Teacher
Children's Land
Wheeling, IL
02.2020 - 09.2020
- Maintained orderly classrooms by setting clear expectations and reinforcing positive behaviors
- Built strong relationships with children, fostering a supportive and collaborative learning environment
- Innovatively designed activities to cater to different learning styles, promoting inclusivity
Assistant Manager
Todoroki Hibachi & Grill
Evanston
07.2017 - 02.2020
- Managed 10+ employees from hosts to servers to chefs
- Effectively resolved customer complications
- Coordinated and organized catering events
- Created a restaurant code of ethics manual used for training purposes
- Hired and trained new staff
Education
Associate's - Business Management
City Colleges of Chicago-Wilbur Wright College
Chicago02.2020
Skills
- Executive & Administrative Support
- Office & Operations Management
- Customer & Client Relations
- Scheduling & Coordination
- Payroll & Financial Reporting
- Team Leadership
- Google Suite
- Microsoft 360
- Hospitality POS systems
Languages
Russian
Native/ Bilingual
English
Native/ Bilingual
Websites
Timeline
Executive Assistant
Printers Row Dental Studio
09.2024 - Current
Dinner Server/Cocktail Waitress
Hide+Seek
09.2023 - 09.2024
Event Coordinator
Freelance
01.2023 - 09.2023
Accountant & Safety Manager
MVA Trucking Inc
05.2022 - 01.2023
Real Estate Assistant
John Willis Realty Group
08.2020 - 05.2022
Assistant Teacher
Children's Land
02.2020 - 09.2020
Assistant Manager
Todoroki Hibachi & Grill
07.2017 - 02.2020
Associate's - Business Management
City Colleges of Chicago-Wilbur Wright College