Nurcan Sumbul
Berkeley,CA
Summary
Dynamic professional with a proven track record in customer service and deadline management, demonstrated throughout her multi-disciplinary career path.
Overview
4
4
years of professional experience
Work History
Crisis Counselor Volunteer
Crisis Text Line
06.2024 - Current
- Develop tailored action plans to address the unique needs of each client experiencing a crisis event.
- Provide timely interventions for clients experiencing suicidal thoughts or self-harm behaviors, coordinating with emergency services when necessary.
- Document client interactions accurately, maintaining thorough records for future reference and follow-up care coordination efforts.
Cashier
Berkeley Bowl West
02.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Memorized hundreds of 4-digit product codes for ever-changing producr inventory
Journalist
The Daily Californian
09.2020 - 07.2022
- Performed research and checked facts to maintain high standard of journalistic integrity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Conducted interviews with Warner Bros. leading actors
Education
Bachelor of Arts - Cognitive Science
University of California, Berkeley
Berkeley, CA05.2025
Skills
- Multicultural Sensitivity
- De-Escalation Techniques
- Empathy Display
- Crisis Intervention
- Teamwork and Collaboration
- Excellent Communication
- Task Prioritization
- Emotional Support
- Content Creation
- Deadline Management
- Customer Service
- Work Ethic and Integrity
Accomplishments
- Completed Turkish Language and Culture Immersion program at Boğaziçi, Turkey's #1 university
Languages
Turkish
Limited Working
English
Native or Bilingual
Interests
- Participating in cultural exchange programs and homestays
- Volunteer travel
- Photography
Timeline
Crisis Counselor Volunteer
Crisis Text Line
06.2024 - Current
Cashier
Berkeley Bowl West
02.2022 - 09.2022
Journalist
The Daily Californian
09.2020 - 07.2022
Bachelor of Arts - Cognitive Science
University of California, Berkeley
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