Compassionate mental health professional with experience at Accenture Company Limited, skilled in crisis intervention and evidence-based counseling. Proven ability to develop impactful projects that enhance emotional management and workplace well-being. Adept at fostering team collaboration and utilizing interpersonal communication to support individuals in distress.
Overview
3
3
years of professional experience
Work History
Crisis Counselor Volunteer
Crisis Text Line
05.2025 - Current
Provided real-time emotional support to individuals experiencing crises, including suicidal ideation, through active listening, empathy, and de-escalation techniques.
Utilized evidence-based counseling strategies to help texters cope with immediate distress, collaboratively developed personalized safety plans, and guided individuals toward calmer states while reducing focus on suicidal thoughts.
Provided clients with available resources and services for further assistance.
Volunteer
Lifetown Center
09.2023 - 08.2024
Designed art activities for disabled children at art studio, enhancing creativity and self-expression skills
Guided children with disabilities in caring for pets and animals, fostering empathy and sensory engagement
Psychological Counseling Intern
Accenture Company Limited
Hangzhou
03.2024 - 04.2024
Assisted the manager in providing counseling supports in areas such as emotional management, career development, and interpersonal relationships
Developed and implemented several counseling projects, including planning mental health-supported activities such as creating an interactive bulletin board to promote employees’ mental well-being
Assisted in drafting psychological counseling reports, responsible for cases organization and data entry
Utilized standardized tools and methods for psychological measurement, such as administering self-reported questionnaires for focusing on social stress and mental health in the workplace
Created psychological counseling reports, managed case files, and completed data entry.
Education
Master of Science - Clinical Mental Health Counseling
Johns Hopkins University
Baltimore, MD
05-2028
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH
05-2025
Skills
Crisis intervention
Counseling techniques
Behavioral assessment
Evidence-based counseling
Interpersonal communication
Empathy development
Multicultural sensitivity
Team collaboration
Research And Project Experience
Psychology-Perception of Stress Control, Nutrition and Chronic Illness, Prof. Tara Well, Columbia University, 07/01/24, 09/01/24, Investigated the interaction of biological, psychological, and social factors related to health and illness, particularly in the area of stress, health-promoting behavior, and chronic illnesses., Explored topics such as stress perception, coping mechanisms, pain psychology, and impact of nutrition on health., Conducted a literature review on the psychological factors that lead to obesity and overweight and completed a comprehensive paper on this topic: Psychological Factors that Can Impact Obesity and Overweight.
Child Study – Individual Case Study, Dr. Jackie Goodway, Ohio State University, Columbus, OH, 01/01/24, 12/01/24, Conducted an in-depth assessment of fundamental motor skills in a diverse cohort of preschool children, utilizing the Test of Gross Motor Development-3 and developmental sequences., Collected and analyzed data on children’s movement stages, applying Development Stage Theory and Dynamic Systems Theory; used the analyzed data for final projects and scientific Poster Presentation., Developed and taught instructional activities to children aligning activities to developmental sequences of fundamental accommodate individual biological constraints within the child., Collaborated with teachers to design and implement age-appropriate tasks so as to foster a positive and supportive learning environment that are beneficial for motor skill development., Led a comprehensive child study throughout the project and completed a scientific Poster Presentation.
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Crisis Counselor Volunteer
Crisis Text Line
05.2025 - Current
Psychological Counseling Intern
Accenture Company Limited
03.2024 - 04.2024
Volunteer
09.2023 - 08.2024
Master of Science - Clinical Mental Health Counseling