Nurettin Tosun
Missouri City,TX
Summary
Sales and IT Professional with 5 years of IT expertise and 1 year of sales experience. Known for being hard-working and exceptionally organized, I am dedicated to delivering results and exceeding targets in the field of sales to leverage my unique blend of IT and sales skills to drive growth and success for an organization, contributing my diligence and determination to achieve exceptional results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Oreilly Auto Parts
06.2018 - 06.2019
- Helped customers complete at least 10 purchases each customer, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Helped customers to guide them through on what to purchase.
IT Specialist
Harmony School Of Innovation
07.2019 - 10.2023
- Provide ongoing in-service to over 80 teachers, administrators and Para-professionals in use of instructional technology and use of hardware applications. Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Ability to establish and maintain effective working relationships both internal and external to district
- Help desk support, provide technical assistance and support related to computer systems, hardware, and software.
- Coordinate efforts to assist schools in identification, selection, acquisition, use and evaluation of computer hardware and appropriate software while maintaining inventory records and paperwork
- Implement, monitor, and maintain Microsoft Azure solutions, including major services related to compute, storage, network, and security
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Parts Counter Sales Person
Sterling McCall Hyundai
10.2023 - Current
- Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
- Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Managed returns and exchanges effectively, resolving customer issues promptly and professionally.
- Maintain a good environment with service advisors and technicians to ensure there parts are ordered on time and received accordingly.
Education
High School Diploma -
Harmony School of Innovation - Sugarland
Sugar Land, TX05.2018
Skills
- Communication, Problem Solving, Attention to Detail
- Learner’s Mindset
- User Management
- Verbal communication
- Organization
- Customer Relationship Management
- Product Knowledge
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
Timeline
Parts Counter Sales Person
Sterling McCall Hyundai
10.2023 - Current
IT Specialist
Harmony School Of Innovation
07.2019 - 10.2023
Retail Sales Associate
Oreilly Auto Parts
06.2018 - 06.2019
High School Diploma -
Harmony School of Innovation - Sugarland
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