Nuria Itzel Zuniga
Clute,TX
Summary
Dynamic and dedicated professional with extensive experience at La Casona Restaurant, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through effective communication and teamwork, while accurately managing cash transactions. Recognized for maintaining a clean and welcoming environment, ensuring a positive dining experience for all patrons.
Overview
1
1
year of professional experience
Work History
Waitress
La Casona Restaurant
03.2024 - 07.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Host
La Casona Restaurant
01.2024 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Associate of Arts - Pre Law
Brazosport College
Lake Jackson, TX12-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Order taking
- Cleanliness
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Waitress
La Casona Restaurant
03.2024 - 07.2025
Host
La Casona Restaurant
01.2024 - 03.2024
Associate of Arts - Pre Law
Brazosport College
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