Nuriia Kanybek Kyzy
Hoffman Estates,IL
Summary
Reliable Dispatcher with experience keeping delivery and customer service operations moving smoothly. Amazingly Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Dispatcher
SLK TRANSPORTATION INC
Hoffman Estates , IL
07.2018 - 03.2024
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Scheduled loads according to priority and available equipment.
- Updated records of driver locations, delays, and cancellations.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Dispatcher
Mavrick Trucking
Des Plaines, IL
04.2018 - 06.2018
- Scheduled loads according to priority and available equipment.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Dental Receptionist
FHP Dental clinic
Downers Grove, IL
11.2013 - 02.2014
- Scheduled cleanings and dental appointments for patients using appointment software.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Managed front desk operations including scheduling appointments, collecting payments.
- Scheduled loads according to priority and available equipment.
- Updated records of driver locations, delays, and cancellations.
Education
Bachelor Degree - Language Interpretation And Translation
Hainan Normal University
Haikou China06-2011
Skills
- Schedule Management
- Route Navigation
- Driver Communication
- Data Entry
- Work Order Management
- Service Coordination
- Customer Relations
- Dispatch Coordination
- Database Management
- Verifying Coverage
- Schedule Coordination
- Route Planning
- Geographical Knowledge
- Service Planning
- Delivery Procedures
- Stress Tolerance
Languages
English
Full Professional
Russian
Native/ Bilingual
kyrgyz
Native/ Bilingual
Chinese (Mandarin)
Limited
Certification
Has experience with safety rules and HOS service.
Has experience with permits and safety requirement .
License cosmetology and nail technician.
Affiliations
- Sport (muay thai )
- Hiking
- Swimming
Accomplishments
- Best Dispatcher of 2020
Timeline
General Dispatcher
SLK TRANSPORTATION INC
07.2018 - 03.2024
Dispatcher
Mavrick Trucking
04.2018 - 06.2018
Dental Receptionist
FHP Dental clinic
11.2013 - 02.2014
Bachelor Degree - Language Interpretation And Translation
Hainan Normal University
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