NURJAHAN MONZUR
Hollis,NY
Summary
Friendly and diligent worker experienced with administrative and clerical tasks. Brings polished demeanor, professional communication skills and attention to detail. Focused on assisting staff and helping visitors feel welcomed to professional office environment. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
1
1
Certification
Work History
Cashier Team Lead
Cookies Department Store
Jamaica, NY
08.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
PUBLICITY SECRETARY
World Human Rights Development USA
Jackson Heights, NY
04.2024 - 08.2024
- Maintained inventory of office supplies and placed orders when necessary
- Organized and maintained filing systems for efficient document retrieval
- Assisted in onboarding new employees by organizing orientation materials
- Handled incoming calls and emails, providing prompt responses to inquiries
- Coordinated events and meetings, including venue selection and catering arrangements
- Scheduled appointments, meetings, and travel arrangements for supervisors
- Monitored deadlines and reminded staff of upcoming due dates to ensure timely completion of projects
- Maintained confidentiality of sensitive information as per company policy
- Distributed incoming mail and prepared outgoing mail for dispatch
- Prepared correspondence, reports, and presentations using Microsoft Office Suite
- Managed daily office operations and provided administrative support to staff
- Updated office calendar with new meetings, events and appointments to avoid overbooking.
Education
MASTER OF SCIENCE - GEOGRAPHY
01.2012
BACHELOR OF SCIENCE - GEOGRAPHY AND ENVIRONMENT
01.2011
HIGH SCHOOL DIPLOMA -
01.2006
Skills
Community Engagement
Press Release Writing
Campaign Management
Brand Awareness
Influencer Collaboration
Internal Communications
Government relations
Customer Service
Correspondence Writing
Mail Management
Office Administration
Relationship Building
Word Processing
Employee Communications
Remote Conferencing
Attention to Detail
Organize files
Affiliations
- Greater New York Chamber of Commerce
- DU Graduate Club USA
- Listed Entrepreneur of Ministry of Commerce, Bangladesh
- Joyeeta Foundation, Bangladesh
Proficiency
- Microsoft Word
- PowerPoint
- Canva
Community Service
Older Adult Centre, NYC Aging, Volunteer
Hobbies and Interests
- Travelling
- Reading
- Writing
Certification
* Congressional Certificate from Council Woman Grace Meng for outstanding activities in the community.
* Congressional Certificate from State Senator Jhon Liu for Bangaldesh Day Parade.
Languages
English
Professional Working
Timeline
Cashier Team Lead - Cookies Department Store
08.2024 - Current
PUBLICITY SECRETARY - World Human Rights Development USA
04.2024 - 08.2024
University of Dhaka - MASTER OF SCIENCE, GEOGRAPHY
University of Dhaka - BACHELOR OF SCIENCE, GEOGRAPHY AND ENVIRONMENT
Govt Womens' College - HIGH SCHOOL DIPLOMA,