Laura Brown
Seattle,WA
Summary
Educator, community-builder and food service professional, interested in empowering healthy communities through access to creative, thoughtful, and quality nourishment experiences.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Persephone Bakery
05.2019 - 09.2019
- Ate many, many ham-and-cheese croissants and cinnamon brioches (that I paid for!)
- Performed store opening, closing, and shift-change actions
- Trained and mentored new cashiers
- Operated POS cash register to collect cash and card payments and process pre-orders
- Set up, replenished and cleaned the bakery display case
Food Runner
Glorietta Trattoria
04.2019 - 09.2019
- Once served a whole fried branzino, swimming in boiling oil in a hot, heavy, cast iron serving dish, to Harrison Ford and did not spill
- Established rapport with customers by providing friendly and attentive service
- Assisted wait staff with timely food delivery, guest requests, customer questions about food and beverage items and menu selections
- Monitored food and beverage supplies and dining room inventory, assisting with restocking when needed
Bagel Babe
Spielman Bagels & Coffee
11.2015 - 05.2016
- Yes, bagel babe was our official title (gender neutral)
- Made delicious bagel sandwiches from locally sourced ingredients
- Replenished and rotated food items, following correct food cooling and storage procedures, and complied with health and safety codes
- Collaborated with team members to complete inventory, cleaning and display tasks to maintain smooth running of bakery
- Operated cash registers, processed pre-orders and in person orders, and provided customer service to guests
Maitre D'
The Red Cat
05.2013 - 09.2014
- Greeted guests, escorted to dining tables, and provided food, beverage and restaurant information to encourage seamless flow of service
- Worked with front and back of house staff to arrange dining room, accommodate groups and fulfill special requests
- Managed reservations, seating chart and walk-ins for brunch, lunch and dinner service
- Filled in for servers, runners, bussers and bar staff
- Trained hosts on customer service best practices and restaurant policies and gave constructive feedback
Education
M.S.W. - Social Work Administration & Policy Practice
University of Washington
Seattle, WA06.2021
B.F.A. - Film & Television Production
New York University
New York, NY06.2013
Skills
- Cooking, baking and savoring delicious things
- Highly organized project management
- Visual and design sensibility
- Facilitating groups and building community
- Creating and sustaining partnerships
- Knowledge of food justice issues and opportunities
Additional Information
In addition to food service work listed above, I've had a ten-year career as an experiential educator and facilitator, working in nonprofit, K-12, and organizational consulting settings to promote equity in education through student connections to community and place. This has included developing and delivering curriculum related to intersectional climate justice, social-emotional learning, and service in community. I'm in a season of flux, where I'm desiring a shift to a different kind of work, but hope to bring all of the skills and passion for people and the earth to the world of food and flavor.
Timeline
Cashier Team Lead
Persephone Bakery
05.2019 - 09.2019
Food Runner
Glorietta Trattoria
04.2019 - 09.2019
Bagel Babe
Spielman Bagels & Coffee
11.2015 - 05.2016
Maitre D'
The Red Cat
05.2013 - 09.2014
M.S.W. - Social Work Administration & Policy Practice
University of Washington
B.F.A. - Film & Television Production
New York University
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