Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Websites
i love staying fit, reading books, studying languages, travelling the world and lots of more.
Hi, I’m

Nori Ima

Salesforce CPQ Specialist
Hoffman Estates,IL
Nori Ima

Summary

(Authorized to work in the US. No sponsorship required)


At monday.com, as a Salesforce Administrator, enabled sales teams to work faster, smarter, and more efficiently. Configured, automated, and managed Salesforce and CPQ solutions, aligning them with the company's goals and processes. With multiple Salesforce certifications, including CPQ Specialist, Administrator, and Associate, I demonstrate my proficiency and expertise in the Salesforce platform. Passionate for turning data into actionable insights that drive growth and customer satisfaction. I leverage my skills in Salesforce Marketing Cloud, communication, and sales operations to create and optimize workflows, reports, and dashboards that support strategic decision-making and performance tracking. I also have a Bachelor's degree in Finance and Banking from Almaty Academy of Economics and Statistics, which gives me a solid foundation in financial analysis and management. I apply my financial knowledge and skills to ensure the accuracy and compliance of the CPQ solutions, as well as to identify and resolve any issues or errors. Highly motivated by the challenge and opportunity of working with a leading cloud-based work operating system that empowers teams to achieve more. Also value collaboration, innovation, and continuous learning, and I strive to deliver high-quality results that exceed expectations.

Overview

1
Certificate
1

Certified Salesforce Administrator

2
years of professional experience

Work History

Monday.com

Salesforce CPQ Specialist
09.2022 - Current

Job overview

  • Collaborated with sales team to gather and analyze business requirements, translating them into functional specification and customizations.
  • Configured product bundles, option constraints to meet the business needs and improve quoting process
  • Worked closely with cross-functional teams to identify process improvements and optimize CPQ workflows
  • Customized quote templates and document templates to align with the company’s branding and enhance customer experience
  • Provided ongoing support and maintenance of Salesforce CPQ, troubleshooting issues and ensuring system stability
  • Assisted in the deployment of Salesforce CRM, becoming proficient in Salesforce's core functionalities.
  • Maintained personnel records and updated internal databases to support document management.



monday.com

Salesforce Administrator
09.2021 - Current

Job overview

  • Serve as the system administrator for the Salesforce environment with 100+ users across multiple use cases.
  • Handle all basic administrative functions including user account maintenance, company reports and dashboards, process builders, flows, and workflows.
  • Complete regular internal system audits and prepare for upgrades and new releases.
  • Manage integrations with our Salesforce instance including Delighted Survey, Slack, etc.
  • Assist in training new users, and grow the Salesforce skill set across the organization.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Education

Kazakh National Pedagogical University
Kazakhstan, Almaty

Bachelor of Accountancy from Accounting And Finance

University Overview

Almaty Academy of Economics And Statistics
Kazakhstan, Almaty.

Bachelors from Finance and Banking

University Overview

Skills

  • Salesforce CPQ Configuration and Customization
  • Salesforce CRM Administration
  • Quote-to-Cash Process Optimization
  • Project Management Jira, Slack, Copado
  • DocuSign,Microsoft, Lucidchart
  • Strong problem-solving and communication skills
  • Workbench, SOQL, General Knowledge of Apex
  • Work Planning and Prioritization
  • Scrum Methodology
  • Data Configuration
  • Product Data Management and Migration
  • Team support, leadership and collaboration

Certification

  • Certified Salesforce CPQ Specialist
  • Certified Salesforce Administrator
  • Certified Salesforce Associate

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Elementary
Turkish
Elementary
Kazakh
Native or Bilingual

Timeline

Salesforce CPQ Specialist
Monday.com
09.2022 - Current
Salesforce Administrator
monday.com
09.2021 - Current
Kazakh National Pedagogical University
Bachelor of Accountancy from Accounting And Finance
Almaty Academy of Economics And Statistics
Bachelors from Finance and Banking

i love staying fit, reading books, studying languages, travelling the world and lots of more.

i love staying fit, reading books, studying languages, travelling the world and lots of more.

I like to solve different types of things efficiently at the same time as quickly as possible high effectively and achieve maximum success in a short time of period and time management is the key of getting the best results of any aspects of the life. And also staying fit, reading books, studying languages, travelling the world made me a great version in my professional path.

Nori ImaSalesforce CPQ Specialist