Nurtoa Sheekh Wali
Portland,OR
Summary
Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Affinity Property Management
2023.05 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Use CRM/ Yardi to keep record of financial transactions and rental applications.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed security deposit refunds.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
Leasing Consultant
Security Properties Residential
2021.10 - 2022.07
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
Community Coordinator Assistant
Home Forward
2017.07 - 2017.09
- Worked with supervisor to assess needs and determine best courses of action.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Gathered and organized materials to support operations.
- Internship with Home Forward
Education
Transfer Diploma - Criminology
Portland Community College
Portland, ORBachelor of Arts - Criminology
Portland State University
Portland, ORHigh School Diploma -
Madison High School
Portland, OR06.2016
Skills
- Business Processes and Procedures
- Lease Oversight
- Business Partnerships
- Prospecting Assistance
- Local Market Conditions
- Fair Housing Policies
- Property Tours and Inspections
- Property Management
- Telephone and Email Etiquette
- Administrative Support
- Move-In Coordination
- Office Management
- Leasing and Sales
Languages
somali
Native or Bilingual
Timeline
Leasing Agent
Affinity Property Management
2023.05 - Current
Leasing Consultant
Security Properties Residential
2021.10 - 2022.07
Community Coordinator Assistant
Home Forward
2017.07 - 2017.09
Transfer Diploma - Criminology
Portland Community College
Bachelor of Arts - Criminology
Portland State University
High School Diploma -
Madison High School
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