NURY GUISELLY HERNANDEZ MARTINEZ
Palm Bay,FL
Summary
Driven and polished client-service professional with experience delivering high-level customer care in fast-paced environments. Recognized for building trust, anticipating client needs, and maintaining strong relationships. Proven ability to manage responsibilities independently and represent businesses with professionalism and discretion. Seeking to leverage these strengths in a luxury automotive sales environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Services Associate
Flamil Professional Services
02.2024 - Current
- Delivered professional, client-focused service in a legal office environment
- Managed client interactions, handled sensitive information, and ensured needs were met efficiently
- Assisted with administrative operations including scheduling, documentation, and communication
- Entrusted to oversee office operations in the owner’s absence, demonstrating leadership, reliability, and strong decision-making
- Maintained professionalism when working with a diverse client base
Dental Assistant
Clifton Dental
06.2023 - 04.2024
- Deliver a high-quality, personalized experience by building trust and rapport with patients
- Educate clients on services and treatment options, enhancing understanding and satisfaction
- Manage scheduling, patient flow, and follow-ups to ensure efficiency and retention
- Maintain professionalism and composure in a fast-paced, client-focused environment
- Utilize digital systems to manage records and streamline operations
Child Care Provider
10.2020 - 06.2023
- Built strong, trust-based relationships through consistent communication and reliability
- Managed daily responsibilities independently while maintaining a safe, structured environment
- Demonstrated patience, adaptability, and strong interpersonal skills
Dental Assistant Extern
Montclair South Dental
02.2023 - 05.2023
- Supported dental procedures while ensuring a seamless and comfortable patient experience
- Communicated clearly with clients to build confidence and ease concerns
- Assisted with X-rays, impressions, and preparation of treatment areas
- Maintained organization and attention to detail in a high-volume setting
Skills
- Luxury-Level Customer Service
- Sales & Client Relationship Management
- Bilingual Communication (English/Spanish)
- Microsoft 365 (Word, Excel, Outlook)
- Client Experience & Retention
- Problem Solving & Conflict Resolution
- Multitasking in Fast-Paced Environments
- Strong Presentation & Interpersonal Skills
Certification
CPR/AED Certified, 2025-01-01, True
Profiles
Bilingual, English and Spanish
Relocation
Florida, 2025-12-01
Personal Information
Availability: Relocating to Florida – December 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Client Services Associate
Flamil Professional Services
02.2024 - Current
Dental Assistant
Clifton Dental
06.2023 - 04.2024
Dental Assistant Extern
Montclair South Dental
02.2023 - 05.2023
Child Care Provider
10.2020 - 06.2023