Eliana Rivera
Charlotte,NC
Summary
Professional Flight Attendant with experience in high-responsibility cabin environments, known for delivering exceptional passenger care with a calm, polished presence. Skilled in anticipating needs, maintaining discretion, and creating a seamless, elevated travel experience. I take pride in staying composed in high-pressure situations while making each interaction feel personal, polished, and thoughtful. Combining strong safety expertise with a service style that prioritizes comfort, personalization, and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flight Attendant
PSA Airlines
Charlotte, NC
08.2024 - Current
- Deliver attentive, personalized in-flight service while maintaining strict safety compliance in a fast-paced environment
- Create a calm, welcoming atmosphere for passengers through professionalism and emotional awareness
- Anticipate passenger needs and respond promptly to enhance comfort and overall experience
- Handle sensitive situations, including medical events and passenger concerns, with discretion and composure
- Collaborate closely with crew to ensure seamless operations and clear communication
- De-escalate conflicts while maintaining authority and preserving a positive cabin environment
Bridal Attendant
Richfield Regency
Verona, NJ
06.2018 - 08.2023
- Facilitated high-touch experiences for brides and wedding parties, ensuring satisfaction in fast-paced, emotionally charged environments.
- Anticipated needs and managed last-minute changes with discretion and composure
- Ensured seamless event flow by coordinating details behind the scenes
- Delivered a polished, calm presence while handling sensitive or high-pressure moments
- Coordinated with vendors to ensure timely setup and seamless event flow during ceremonies and receptions.
Education
Bachelor’s Degree - Graphic Design
Rutgers, The State University of New Jersey
Newark, NJ05.2024
Skills
- Passenger Safety & Emergency Preparedness
- Luxury-Level Customer Service
- Conflict Resolution & De-escalation
- Adaptability in Dynamic Environments
- Collaboration
- Client-focused professionalism
- Attention to Detail
- Time Management
Certification
FAA Certified
Timeline
Flight Attendant
PSA Airlines
08.2024 - Current
Bridal Attendant
Richfield Regency
06.2018 - 08.2023
Bachelor’s Degree - Graphic Design
Rutgers, The State University of New Jersey