Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
Barista
Open To Work

Nusrat Rahman

Marketing
Detroit,MI

Work Preference

Job Search Status

Open to work

Desired Job Title

VolunteeredStudent Tutor/ VirtualMedical Assistant / Administrative SupportFront Desk ReceptionistMarketing Intern

Work Type

Part Time

Location Preference

Hybrid
Location: Detroit, MI, US
Open to relocation: No

Salary Range

$12/hr - $1000/hr

Important To Me

Flexible work hoursPaid sick leaveTeam Building / Company RetreatsWork-life balance

Summary

Results-driven professional with a strong track record at Quahwah House, specializing in exceptional customer service and efficient inventory management. Highly skilled in training and mentoring new staff, streamlining operations, and driving sales through clear communication and effective problem-solving. Known for building lasting customer relationships, maintaining high operational standards, and thriving in fast-paced environments. Fluent in Bangla, enabling meaningful engagement with a diverse customer base.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Quahwah House
12.2024 - Current
  • Inventory Management: Tracking stock levels, placing orders for supplies, and ensuring timely restocking of ingredients and materials.
  • Training New Employees: Assisting in onboarding and training new baristas and cashiers, helping them learn company standards and processes.
  • Cash Register Operation: Efficiently operating the cash register, processing payments, and handling any discrepancies in cash flow.
  • Customer Feedback: Actively seeking and responding to customer feedback, ensuring satisfaction and promoting loyalty.
  • Sales Promotion: Suggesting additional items, such as pastries or seasonal drinks, to increase sales and enhance the customer experience.
  • Time Management: Prioritizing tasks during peak hours to maintain high levels of productivity and customer satisfaction.
  • Health and Safety Compliance: Following food safety protocols and ensuring the cleanliness and safety of the work environment.

Volunteered

Zinda Bazar
Hamtramck, MI
03.2022 - 11.2024
  • Assisted customers in locating desired products to enhance theshopping experience.
  • Facilitated sales transactions as a cashier to ensure smooth operations.
  • Managed confidential documents and maintained organized filing systems.
  • Created signage for merchandise to improve visibility and customer awareness.
  • Developed strong relationships with customers to foster loyalty and repeat business.
  • Restocked shelves regularly to ensure product availability and presentation.
  • Prepared beverages to meet customer preferences and increase satisfaction.
  • Executed opening and closing procedures to maintain store security and readiness.

Student Tutor/ Virtual

Wayne State University
03.2022 - 11.2024
  • Managed calendars, scheduled appointments, and arranged meetings and conferences with students and parents to meet teachers
  • Volunteer tutoring for middle and high school kids
  • Helping kids with their classwork and homework
  • Running errands for administration and teachers

Medical Assistant / Administrative Support

Hamtramck Medical Urgent Center
02.2024 - 03.2024
  • During my time working at a doctor's office, I performed a variety of clinical and administrative tasks to ensure smooth operations and quality patient care.
  • Patient Interaction: Called patients from the waiting area, checked their weight, recorded vital signs, and conducted basic check-ups before reporting findings to the doctor.
  • Administrative Duties: Verified patient insurance information, organized and printed medical reports, and ensured they were delivered to the appropriate staff or departments.
  • Coordination and Communication: Maintained clear communication with both patients and healthcare professionals, ensuring accurate documentation and seamless service delivery.
  • This experience allowed me to develop strong organizational, interpersonal, and multitasking skills while gaining insight into the healthcare field.

Education

Bachelor of Arts - Marketting, data analitics, Global supply and Demand

WAYNE STATE UNIVERSITY
Detroit, MI
01.2026

High School Diploma - Computer Science

CASS TECHNICAL HIGH SCHOOL
Detroit, MI
01.2020

Skills

  • Strong organizational and time management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Experience in managing budgets and handling financial documents
  • Easily adapted to changes
  • Customer Service
  • Communication skills
  • Content Management Systems
  • Able to work with challenging customers
  • Creative writing
  • Editing photos/videos
  • Data analysis
  • Customer service
  • Inventory management
  • Effective communication
  • Team collaboration
  • Problem solving
  • Dining room maintenance
  • Multitasking and organization
  • Drink customization
  • Espresso machine operations
  • New hire training
  • Team leadership
  • Verbal and written communication
  • Coffee brewing
  • FLUENT IN Bangla
  • Basic math
  • Order taking

Certification

  • Testout PC Pro, CompTIA
  • Employee Of the Month, Hamtramck Medical Urgent Center, 03/2024

References

  • Ebadur Rahman, Manager of Aapna Bazar/Zinda Bazar, (586) 298-4777, ebadur718@gmail.com
  • Nikhat Nahar, Former Para-educator at Davison Elementary-Middle School, (313) 898-4025, nahar.nik@gmail.com
  • Samill Joel Alcanntara Feliz, Partner at Cass Technical High School, (313) 718-5273, samilljoel2910@gmail.com
  • Annaika Rashid, Manager at Quahwah House, (313) 281-4959, Annaikar09@gmail.com
  • Harley Mordarski, professional Manager, ((248) 376-3655 harleymordarski@madison-heights.org

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barista

Quahwah House
12.2024 - Current

Medical Assistant / Administrative Support

Hamtramck Medical Urgent Center
02.2024 - 03.2024

Volunteered

Zinda Bazar
03.2022 - 11.2024

Student Tutor/ Virtual

Wayne State University
03.2022 - 11.2024

Bachelor of Arts - Marketting, data analitics, Global supply and Demand

WAYNE STATE UNIVERSITY

High School Diploma - Computer Science

CASS TECHNICAL HIGH SCHOOL

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