Summary
Overview
Work History
Education
Skills
Languages
Timeline
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THANATCHPHONG PONGSIRIVORAKUL

Brooklyn

Summary

Enthusiastic. Dedicated Customer Service professional with knowledge of service 14+ years of work experience delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

17
17
years of professional experience

Work History

Restaurant Manager

Thai Mama
Cranford
05.2024 - Current

Restaurant Manager

Thailand Restaurant
Clark
05.2023 - 04.2024

Restaurant Manager

Ricky's Thai Restaurant
Skillman
01.2014 - 06.2022

Clearance Support Officer

TNT Express Worldwide
01.2012 - 01.2014

Customs Support Representative

FedEx Express (Thailand)
01.2010 - 01.2011

Reservation Officer

Centara Hotels & Resorts Thailand
01.2009 - 01.2010

Lounge Attendant

Thai Airways International Public Co.Ltd
01.2008 - 01.2009

Education

Bachelor of BA - Tourism And Hospitality Management, Major Aviation Business

Rangsit University
Thailand
10.2008

Skills

  • Passionate about building strong customer relationships driving brand loyalty, and increasing customer engagement
  • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues customer satisfaction
  • Strategic-relationship and partnership-building skills
  • Able to think quickly and respond effectively to challenging situations
  • A team work player willing to help out wherever needed
  • Collaborative & Interpersonal Skills
  • Customer Service orientation
  • Food Safety & Personal Hygiene

Languages

Thai : Excellent  , English : Exellent

Timeline

Restaurant Manager

Thai Mama
05.2024 - Current

Restaurant Manager

Thailand Restaurant
05.2023 - 04.2024

Restaurant Manager

Ricky's Thai Restaurant
01.2014 - 06.2022

Clearance Support Officer

TNT Express Worldwide
01.2012 - 01.2014

Customs Support Representative

FedEx Express (Thailand)
01.2010 - 01.2011

Reservation Officer

Centara Hotels & Resorts Thailand
01.2009 - 01.2010

Lounge Attendant

Thai Airways International Public Co.Ltd
01.2008 - 01.2009

Bachelor of BA - Tourism And Hospitality Management, Major Aviation Business

Rangsit University
THANATCHPHONG PONGSIRIVORAKUL