Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Naomi Westphaln

Green Bay,WI

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Data Entry SpecialistMachine Operator HelperCall Center RepresentativeTemporary Sales Associate

Location Preference

RemoteHybrid
Location: Green Bay, WI, USA
Open to relocation: Yes

Salary Range

$18/hr - $1000/hr

Important To Me

Career advancementHealthcare benefitsWork from home option

Summary

Detail-oriented professional with over 6 years of customer service experience and a proven ability to manage transactions, and maintain efficient workflows. Developed strong organizational and data management skills in fast-paced office environment, focused on accuracy and efficiency. Demonstrated ability to handle large volumes of data with precision and attention to detail. Skilled in Guidewire and Agent Phone systems.

Overview

7
7
years of professional experience

Work History

Data Entry Specialist

Insight Global
06.2025 - Current
  • Entered and maintained data accuracy in company databases and spreadsheets.
  • Managed large volumes of anywhere between 80-100 policies with attention to detail and organization.
  • Collaborated with team members to streamline data entry processes, enhancing efficiency.
  • Conducted regular audits of data for consistency and error correction.

Machine Operator Helper

VT Industries
07.2023 - 01.2025
  • Operated machinery to support production line efficiency and maintain quality standards.
  • Assisted in setup and adjustment of equipment to optimize performance and reduce downtime.
  • Monitored operations for safety compliance, ensuring adherence to established protocols.
  • Loaded and unloaded materials, ensuring accurate inventory management throughout processes.
  • Provided training and guidance to new operators on machine operation best practices.

Call Center Representative

AHT Wisconsin Windows
03.2023 - 07.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions and transactions using CRM software.
  • Collaborated with team members to streamline call handling processes, enhancing overall efficiency.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Temporary Sales Associate

CVS Health
07.2022 - 11.2022
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained accurate inventory records using POS systems to streamline stock management processes.
  • Resolved customer inquiries and complaints effectively, ensuring high levels of satisfaction and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associate of Applied Business - Human Resources

Northwest Technical College
Green Bay
06-2026

Skills

  • Accuracy and attention to detail
  • Spreadsheet management
  • Data processing
  • Skilled in Guidewire and Agent systems
  • Problem-solving skills
  • Customer service
  • Customer communications
  • Appointment scheduling
  • Inbound & outbound phone calls

Timeline

Data Entry Specialist

Insight Global
06.2025 - Current

Machine Operator Helper

VT Industries
07.2023 - 01.2025

Call Center Representative

AHT Wisconsin Windows
03.2023 - 07.2023

Temporary Sales Associate

CVS Health
07.2022 - 11.2022

Associate of Applied Business - Human Resources

Northwest Technical College

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