Nya Andino
Altamonte Springs
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Gate Service Agent
Sanford airport
Sanford
01.2025 - 07.2025
- Monitored aircraft fueling process, conducted quality control checks on fuel levels.
- Performed routine cleaning tasks inside the airplane cabin before and after each flight. I’m
- Processed arrivals and departures of aircrafts, operated jet bridges for boarding and disembarking passengers.
- Communicated regularly with Air Traffic Control regarding arrival and departure times and gate assignments.
- Adhered strictly to airline policies concerning cabin safety procedures prior to take-off or landing.
Membership Counselor
LA Fitness
Longwood
11.2024 - 01.2025
- Provided customer service support to resolve any inquiries or complaints from members regarding their accounts.
- Created presentations on the value of membership for potential new members.
- Conducted ongoing outreach activities to promote membership benefits and privileges.
- Reviewed feedback from members regarding their experiences with the organization's products and services.
- Marketed facility, classes and services to current and potential members.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Customer Service Host
Walmart
Apopka
07.2024 - 11.2024
- Followed company policies regarding cash handling procedures at all times.
- Assisted customers with check cashing, bill payment, and money orders.
- Followed all applicable laws and regulations related to Money Center services.
- Verified customer identification documents according to established guidelines.
- Utilized computer software programs to process transactions accurately.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Apopka High School
Apopka, FloridaSkills
- Safety procedures
- Attention to detail
- Time management
- Customer service
- Cash handling
- Data entry
Timeline
Gate Service Agent
Sanford airport
01.2025 - 07.2025
Membership Counselor
LA Fitness
11.2024 - 01.2025
Customer Service Host
Walmart
07.2024 - 11.2024
Apopka High School