Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nya Gayweh

Chambersburg,United States

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

14
14
years of professional experience

Work History

Program Supervisor

Keystone Human Services
Chambersburg, PA
12.2021 - Current
  • Directed team of 8 personnel, overseeing records, performance and quality assurance.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Therapeutic Program Worker

The Arc West Chester
West Chester, PA
06.2018 - 11.2021
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
  • Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans
  • Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs
  • Introduced meditation, guided imagery, breathing techniques and reiki to patients and families
  • Effectively maintained caseload of 8 sessions per week using alternative therapies

Teacher's Assistant

School District Of Philadelphia
Philadelphia, PA
12.2012 - 05.2018
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
  • Maintained safety and security by overseeing students in recess environments
  • Assessed student assignments to check quality and completeness before submission for grading
  • Provided support to help students with special needs learn and grow
  • Reviewed lesson material with students individually or in small groups

Residential Manager

Don Guanella School
Springfield, PA
08.2008 - 11.2012
  • Devised and implemented patient and resident care plans, programs, policies and procedures.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers
  • Reported and documented maintenance requests and scheduled appropriate services
  • Interviewed and assessed average of 6 incoming residents per week

Education

MBA - Operations Management

Strayer University
Springfield, PA
08.2015

BBA - Human Resources Development

Strayer University
Springfield, PA
08.2012

Associate of Arts - Business

Community College of Philadelphia
Philadelphia, PA
05.2007

Skills

  • Risk analysis and management
  • Budgeting and forecasting
  • Supply Chain Management
  • Cost reduction strategies
  • Supply chain distribution
  • Project development and life cycle

Timeline

Program Supervisor

Keystone Human Services
12.2021 - Current

Therapeutic Program Worker

The Arc West Chester
06.2018 - 11.2021

Teacher's Assistant

School District Of Philadelphia
12.2012 - 05.2018

Residential Manager

Don Guanella School
08.2008 - 11.2012

MBA - Operations Management

Strayer University

BBA - Human Resources Development

Strayer University

Associate of Arts - Business

Community College of Philadelphia

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Nya Gayweh