ROSA LEMUS
Reseda,CA
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Program Supervisor
Beyond the Bell
Sherman Oaks, USA
09.2022 - Current
- Supervised on average 40 students a day
- Resolved daily student issues to maintain a positive learning environment, promoting student well-being and engagement
- Resolved conflicts by employing strategies to reduce students' emotional distress
- Engaged with parents/guardians to discuss students' daily activities and behaviors, fostering strong home-school connections
- Communicated with administration about incidents occurring throughout the day
- Performed administrative tasks such as taking attendance, filing & completing paperwork, and making phone calls
- Compiled and submitted monthly reports/paperwork for supervisor review, streamlining administrative processes
- Determined proper disciplinary actions for students
- Made quick decisions based on the environment
- Adjusted the program based on students' developmental needs
- Incident reporting such as OEHS, head injury, SPIP & SCAR forms
Babysitter
Hidden Hills, USA
02.2020 - 09.2021
- Monitored children's play activities to verify safety.
- Engaged with children on an individual basis to build positive relationships.
- Offered age-appropriate, fun, and educational activities for children.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Organized games to enhance cognitive development and teamwork., worked on puzzles, and read books to young children.
- Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs
Education
B.A - Child & Adolescent Development, with Applied Developmental Science
California State University, Northridge
Northridge, CA05-2026
California State University Channel Islands -
California State University Channel Islands
Camarillo, CA12-2024
Skills
- Program management
- Student engagement
- Conflict resolution
- Risk assessment
- Quick Decision-making
- De-escalation
- Organization
- Customer service
- Communication skills
- Active listening
- Teamwork
- Leadership
- Interpersonal skills
- Bilingual communication
- Fast learner
- Adaptability
- Data analysis
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Program Supervisor
Beyond the Bell
09.2022 - Current
Babysitter
02.2020 - 09.2021
B.A - Child & Adolescent Development, with Applied Developmental Science
California State University, Northridge
California State University Channel Islands -
California State University Channel Islands