Nya Siner
Cypress,TX
Summary
Healthcare professional with experience in patient access, clinical support, and healthcare operations across hospital and outpatient settings. Skilled in patient registration, insurance verification, EHR systems, and high-volume patient communication. Proven ability to ensure accurate data entry, coordinate patient flow, and deliver efficient, compassionate service in fast-paced environments while maintaining HIPAA compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Transporter
Trinity Health Hospital
Pontiac, MI
11.2025 - Current
- Transport patients safely between departments using wheelchairs, stretchers, and beds
- Communicate with nursing staff to coordinate timely patient movement and flow
- Monitor patient condition during transport and report changes to clinical staff
- Maintain HIPAA compliance and hospital safety protocols
- Support patient comfort and reassurance during care transitions
- Ensure equipment cleanliness and infection control compliance
Client Approval Specialist
United Wholesale Mortgage (UWM)
Pontiac, MI
09.2023 - 07.2025
- Reviewed and verified client documentation including income, credit, assets, and employment
- Processed high-volume financial applications with strict accuracy and compliance standards
- Coordinated with internal teams and external partners to resolve documentation issues
- Managed pipeline deadlines while maintaining quality and regulatory compliance
- Delivered client support and communication throughout approval process
Patient Communication Representative
Next Level Urgent Care
Houston, TX
12.2021 - 02.2023
- Managed patient check-in, scheduling, and insurance verification
- Provided front desk support in a fast-paced clinical environment
- Communicated clearly with patients regarding care instructions and services
- Maintained accurate patient records in EHR systems
- Collaborated with clinical staff to ensure continuity of care
Education
Associate of Science - Nursing
Oakland Community College
Auburn Hills03-2026
Skills
- Patient Registration & Intake
- Insurance Verification
- EHR/EMR Documentation
- Patient Scheduling & Coordination
- HIPAA Compliance
- Customer Service & Communication
- High-Volume Workflow Management
- Problem Solving & Conflict Resolution
- Microsoft Office / Google Workspace
Certification
• BLS certified - 11/2027
Timeline
Patient Transporter
Trinity Health Hospital
11.2025 - Current
Client Approval Specialist
United Wholesale Mortgage (UWM)
09.2023 - 07.2025
Patient Communication Representative
Next Level Urgent Care
12.2021 - 02.2023
Associate of Science - Nursing
Oakland Community College