Nyah Ruiz
2025
Mesa,Az
Summary
Results-driven and bilingual professional with extensive experience in retail, customer service, and phlebotomy. Skilled in managing multiple priorities, thriving under pressure, and consistently exceeding customer expectations. Fluent in English and Spanish, known for adaptability, a proactive approach, and an unwavering commitment to delivering excellence in every role.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Home Shopper (Dug Clerk)
Albertsons
Mesa, Arizona
02.2024 - 11.2024
- Select and prepare online orders for customers, ensuring accuracy and quality across multiple departments
- Provide friendly and efficient curbside service, including loading groceries into customers' vehicles
- Maintain excellent communication with both customers and team members to resolve any issues promptly.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Developed and maintained strong working relationships with professionals within assigned territory.
Retail Merchandiser
Goodwill of Central Arizona
Mesa, Arizona
12.2022 - 12.2023
- Processed and priced donated merchandise for store sale, consistently meeting daily quotas
- Organized and restocked the sales floor while assisting customers with product inquiries and purchases
- Contributed to maintaining a clean and welcoming store environment.
- Answered customer questions regarding store merchandise, department information, and pricing.
Retail Sales Associate
Goodwill of Central Arizona
Mesa, Arizona
02.2021 - 07.2022
- Delivered excellent customer service by assisting customers with finding products and answering inquiries
- Handled cash transactions, processed payments
- Assisted in store upkeep, including stocking and maintaining product displays.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Phlebotomy Certification -
Phlebotomy Training Specialists
Mesa, AZ 08.2024 - 09.2024
High School Diploma -
Desert Ridge High School
Mesa, AZ 08.2018 - 05.2023
Skills
Bilingual: Fluent in English and Spanish (verbal and written)
Customer service excellence
Retail Sales and Merchandising
POS Systems and Cash Handling
Office and Inventory Management
Multitasking and Time Management
Strong Organizational Skills
Attention to Detail
Certification
Certified Phlebotomy Technician (NHCO Certification)
Timeline
Phlebotomy Certification -
Phlebotomy Training Specialists
08.2024 - 09.2024
Home Shopper (Dug Clerk)
Albertsons
02.2024 - 11.2024
Retail Merchandiser
Goodwill of Central Arizona
12.2022 - 12.2023
Retail Sales Associate
Goodwill of Central Arizona
02.2021 - 07.2022
High School Diploma -
Desert Ridge High School
08.2018 - 05.2023
Certified Phlebotomy Technician (NHCO Certification)
Phlebotomy Training (Phlebotomy Training Specialist)
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